1/26
Flashcards covering key concepts from Lesson 1: Understanding Self and Meaning-Making in Conversations (Pages 10-30).
Name | Mastery | Learn | Test | Matching | Spaced |
---|
No study sessions yet.
What is communication?
An interaction within a social context involving a sender and a receiver, with interlocutors exchanging signals.
What is effective communication?
The process of transmitting ideas, information, thoughts, knowledge, data, opinions, or messages from the sender to the receiver through a chosen channel with a clear purpose.
Name three key elements of effective communication.
Active listening; giving and taking feedback; empathy.
Which element relates to speaking with appropriate volume and clarity?
Volume and clarity in messages.
How should you adapt your communication?
To the audience.
What does understanding non-verbal data refer to?
Understanding non-verbal cues/data in communication.
What are the two fundamental types of communication?
Intrapersonal communication and interpersonal communication.
What is intrapersonal communication?
Communication within oneself; includes self-reflection and internal dialogue.
What is interpersonal communication?
Communication between two or more individuals; verbal and non-verbal interaction; social and interactive process.
In intrapersonal communication, what processes are involved?
Self-reflection and internal dialogue.
In interpersonal communication, what is exchanged?
Ideas, information, and emotions through verbal and non-verbal interaction.
What is an intrapersonal communication intent?
To clarify one’s own ideas or emotions; to manage emotions, build self-awareness, or rehearse future interactions.
What is an interpersonal communication intent?
To share information, express needs, or convey feelings; to influence, persuade, resolve conflicts, or collaborate; to build or maintain relationships.
Why might you speak differently to your parents than to your friends?
Because audience, context, and relationships influence language and meaning.
Meaning-making is influenced by which three factors?
Audience, purpose, and context.
Why do we communicate?
To share ideas and opinions; provide feedback; get information; gain power and influence; develop social relationships; maintain self-expression and culture.
How do we communicate and build interpersonal relationships?
Through speech, writing, listening, non-verbal language, and music, art, and crafts.
What is meaning-making?
The process of interpreting and constructing meaning from messages, influenced by the communicator’s choices in language, tone, and structure.
Who is the audience?
The person or group you are writing or speaking for; audiences interpret the same message differently based on age, knowledge, background, interests, expectations, and relationship to the speaker.
What are the three purposes that frame the message?
Inform (clear and factual); persuade (emotional, logical appeals); entertain (creative, engaging).
What does context include?
Physical setting (formal or casual); cultural norms; current events or timing.
How do audience, purpose, and context interact? (example)
They shape meaning; e.g., the phrase 'We need to talk' could be a casual chat with a friend or a formal evaluation with an employee.
What is a strategy for effective meaning-making related to audience?
Identify your audience clearly.
What is a strategy for effective meaning-making related to purpose?
Define your purpose.
What is a strategy for effective meaning-making related to tone and context?
Adapt your tone, language, and examples to fit the context.
What should you check for to avoid misunderstandings?
Possible misunderstandings.
What are tone, structure, and emotional nuance?
Tone, the structure of the message, and emotional nuance are key elements of meaning-making.