Ch 3 - Foundations of Planning 

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19 Terms

1

Rewards

________ are allocated on the basis of progress towards the goals.

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2

Formal

________: written, specific, and long term focus, involved shared goals for the organisation.

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3

Specific performance

________ are determined by employees and managers.

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4

external environment

The ________ can reduce the impact of planning on performance.

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5

Goals /objectives

desired outcomes for individuals, groups, or entire organisations, provide direction and evaluation performance criteria.

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6

Strategic Goals

related to the performance of the firm relative to factors in its external environment.

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7

Financial Goals

are related to the expected internal financial performance of the organisation.

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8

organisational hierarchy

Flatten the ________ to foster the development of planning skills at the organisational levels.

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9

Dynamic environment

specific but flexible plans.

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10

Planning

is a primary managerial activity that involves

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11

Informal

not written down, short-term focus, specific to an organisational unit

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12

Plans

documents that outline how goals are to be accomplished, describe how resources are to be allocated and establish activity schedules

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13

Financial Goals

are related to the expected internal financial performance of the organisation

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14

Strategic Goals

related to the performance of the firm relative to factors in its external environment

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15

Stated goals Vs. Real goals

broadly-worded official statements of the organisation (intended for public consumption) that may be irrelevant to its real goals (what goes on in the organisation)

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16

Key elements of MBO

goal specificity, participative decision making, an explicit performance/evaluation period, feedback

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17

Stable environment

specific plans

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18

Dynamic environment

specific but flexible plans

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19

Commitment concept

current plans affecting future commitments must be sufficiently long-term to meet those commitments

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