AWS - Pricing and Support

AWS Free Tier

Always free, 12 Months Free, Short term trials

Pay as you go

pay for exactly the amount of rescoures that you actually use, without requiring long-term contracts or complex licensing

Save when you commit

some services offer reservation options that provide discount when compared to On-Demand Instance pricing

Pay less by using more

some sevrices offer tiered pricing, to the per-unit cost is incrementally lower with increased usage

AWS Pricing Calculator

lets you explore AWS services and create an estimate for the cost of your use cases on AWS; create estimates

AWS Billing & Cost Management dashboard

pay your AWS bill, monitor your usage, and analyze and control costs, get forecasts of costs

consolidated billing feature

option for AWS Organisations; enables to recieve a single bill for all AWS accounts in your organisation; monthly bill you can review itemized charges incurred by each account; also enables sharing of volume pricing discounts

AWS Budgets

allow to create budgets to plan service usage, costs and instance reservations; can set custom alerts when your useage exceeds

AWS Cost Explorer

a tool that lets you visualise and manage AWS costs and usage over time, with graphs, reports and forecasts

Basic Support

free for all AWS customers; includes access to whitepapers, documentation and support communities; limited selection of AWS Trusted Advisor checks

Developer Support

best practice guidance; client-side diagnostic tools; building-block architecture support - good for company exploring AWS services

response time <24 hours, <12 hours (critical)

Business Support

have use-case guidance to identify AWS offerings, features and services; All AWS Trusted Advisor checks; limited support for third-party software, e.g. OS; production workloads

response time <4 hours, <1 hour (critical)

Enterprise On-Ramp Support

Technical Account Managers to provide proactive guidance and coordinate access to programs and AWS experts; full set Trusted Advisor checks; 30 minutes or less response time for business-critical issues

Enterprise Support

designated Technical Account Manager to provide proactive guidance; Operations Review; Training and Game Days to drive innovation; 15 minutes or less response time for business-critical issues

Technical Account Manager (TAM)

primary point of contact at AWS; they educate, empower and evolve your cloud journey; provide expert enginerring guidance, help design solutions, assist with cost efficieny and resilient architectures

AWS Marketplace

digital catalog that includes software listings from independant software vendors; can find, test and buy software that runs on AWS; custom terms and pricing;

AWS Marketplace categories

Infrastructure Software, DevOps, Data Products, Professional Services, Business Applications, Machine Learning, Industries and IoT

SaaS

Software as a service; provides users with access to software applications over the internet

PaaS

Platform as a service; provides a platform for developers to build, deploy and manage applications without managing the underlying infrastructure

IaaS

Infrastructure as a service; provides access to basic omputing resources like servers, storage and networking over the internet; such as compute, storage and virtulizatoin

fundamental drivers of cost with AWS

• compute

• storage

• data transfer (outbound)

AWS Organisations

centralised management and governance of your AWS environment; create, group and manage accounts, consolidate billing

AWS re:Post

Q-A forum, share knowledge, houses Knowledge centre which contains articles and videos

AWS trust and safety center

info on how to report activity or content on AWS that you suspect is abusive

AWS solution architects

for Business and Enterprise Support customers, they provide architectural guidance, best practice recommendations and help in designing scalable application

AWS professional services

consulting service that offers deeper, project based support, complex migrations, security audits, performance tuning

AWS Partner Network

global community uses AWS technologies, programs and expertise to build solutions and services for customers; innovation, technical challenges

AWS Partner benefits

• funding benefits

• partner events

• training & certification