pratice test one for core 1

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86 Terms

1
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The printer in the accounting department has stopped all printing

processes. The print queue shows seven jobs in the queue waiting

to be printed. Which of the following would be the best next

troubleshooting step?

Restart the printer's spooler

2
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A system administrator has connected an external USB drive to a

computer to transfer some documents. When booting the computer, the

system tries to boot from the external drive and gives an error message.

Which of the following would be the best way to prevent the USB drive

from booting?

Modify the BIOS to boot from the internal hard drive

3
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A user's print jobs to a new multifunction printer produce pages of

garbled text, but jobs from other users are printing normally. Which of the

following would be the most likely reason for this issue?

Print driver is configured for PCL

4
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A network connection in a conference room was installed years ago, and

there’s no documentation for the cable run. Connecting a device to the

cable results in a successful Ethernet connection, so the other end of

the cable should terminate somewhere in the wiring closet. Which of

these tools would be the best choice to find the other end of the network

connection?

Tone generator

5
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A network administrator has received a ticket complaining of port

flapping on an Ethernet switch. Which of the following would be the

most likely reason for this issue?

Faulty crimp on an Ethernet connector

6
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A user has powered on their computer and received the message

“Operating system not found.” A check of the system shows that the

SATA drive cables are properly connected. Which of the following would

be the next best troubleshooting step?

Check for removable drives

7
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A user has powered on their computer and received the message

“Operating system not found.” A check of the system shows that the

SATA drive cables are properly connected. Which of the following would

be the next best troubleshooting steps

Check for removable drives

8
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A user is having an issue with a smartphone battery bulging and

physically pushing the screen away from the phone. The rest of the phone

appears to be operating normally. Which of the following should be the

best next troubleshooting ste

Power off the phone and contact suppor

9
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A client’s laptop appears to boot normally, but nothing ever appears on

the LCD. After closer inspection, you notice the output is visible but it's

too faint to clearly see anything. What is the most likely cause of

this issue?

Inverter

10
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A graphics designer is experiencing increasing delays when accessing files

on her hard drive. The user maintains a daily backup of all data on the

drive. Which of these would be the best next troubleshooting step for this

issue?

Perform a hard drive diagnostic

11
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Which of the following would be most likely found on an optical disc?

Document archive

12
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When a user starts their computer, the screen remains blank and the

computer beeps twice. Which of these would be the most likely cause of

this issue?

The memory is faulty

13
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A firewall is configured to block email transfers from a remote server.

Which of the following ports is the firewall blocking?

25

14
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A technician is connecting a laptop to an LCD projector in a conference

room. The display on the laptop works properly, but the projector image

is constantly flickering and pixelating. The technician has modified the

resolution and refresh rates, but the projector image continues to flicker.

Which of the following would be the best next troubleshooting step

Replace the video cable

15
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The stylus on an Android tablet will no longer interact with the user

interface. Which of these would be the most likely cause of this issue?

Digitizer

16
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A user in the accounting department needs to print a form on the laser

printer on both sides of the page. Which of the following options should

be configured in the accounting software

C. Duplex

17
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A user needs to connect their laptop to the wired Ethernet network, but

the laptop does not have an integrated Ethernet interface. Which of the

following would allow the laptop to connect to an Ethernet network?

(Pick TWO)

Docking station, and USB to Ethernet adapter

18
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A server administrator has received an alert showing one drive in a

RAID 1 array has failed. Which of the following would be the best way

to resolve this alert?

Replace the bad drive and resync the array

19
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A system administrator is building a server for a data center in another

country. The server will manage a print queue and provide a local storage

partition for temporary file transfers. Which of the following power

supply specifications will be the most important for this server?

Voltage input options

20
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Which of the following ports are used for file transfers? (Select TWO)

21 and E. 20

21
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Which of these technologies do not require a backlight to provide a

viewable display?

OLED

22
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A system administrator has tripped over an Ethernet cable and the cable’s

RJ45 connector has broken. Which of the following should be used to

resolve this issue?

Crimper

23
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A system administrator hears an audible alarm when they walk in the

door of the data center. Which of the following would be the most likely

reason for this alarm?

A RAID array has failed

24
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A newly installed multifunction device provides an option to "scan to

SMB." Which of the following would best describe this feature

Files are stored on a Microsoft share

25
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A network administrator is powering their access points using voltage

provided through the existing Ethernet cables. Which of the following

technologies is associated with this power source?

PoE switch

26
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In which of the following would a Lightning cable most likely be used?

Charge a mobile device

27
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A network administrator would like to enable DHCP on a laptop, but

they would like the same IP address to be assigned to the laptop each

time it starts. Which of the following would provide this functionality?

Create an IP reservation on the DHCP server

28
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A user is complaining about slow network performance from their

workstation. A network technician checks the data closet and finds the

wires are not properly seated in the 110 block. Which of the following

should the technician use to correct this issue?

Punch-down tooL

29
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A user has just connected to a new wireless network, but they cannot view

any Internet web sites. Their network configuration shows the IP address

as 169.254.228.109, the subnet mask is 255.255.0.0, and they have not

been assigned a default gateway. Which of these is the most likely cause

of this issue?

The DHCP server is down

30
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A help desk technician needs to use different Windows versions to

study for an industry certification exam. The technician currently uses a

Windows desktop computer with 4 GB of RAM and a 750 GB free on

the hard drive. Which of the following would be the best way to perform

this task? (Choose TWO)

Upgrade the system RAM, and

E. Install Windows guest VMs

31
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While configuring a new workstation in the lab, one of the engineers

recommends using 255.255.255.0. What part of the configuration is this

associated with?

Subnet masK

32
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Which of the following best describes a Bluetooth network?

PAN

33
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During the onboarding process, an employee's phone has been added to

the corporate MDM. Which of the following would best describe this

deployment strategy?

BYOD

34
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A user's smartphone shows a black screen and does not respond to any

screen taps or button presses. A check of the SIM card shows a red label

but no physical damage. Which of the following is the most likely reason

for these issues?

Liquid damage

35
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An administrator needs to obtain the MAC address of a print server.

Which of the following would be the best source of this information?

NIC

36
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A user would like to access email from their Windows 11 laptop using a

smartphone’s Internet connection. Which of these technologies needs to

be enabled on the laptop?

802.11

37
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A system administrator needs to upgrade a laptop from a hard drive to an

SSD. Which of the following would provide the most efficient method of

upgrading this system?

Create an image of the hard drive and restore to the SSD

38
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A new employee has been assigned a corporate smartphone, but the

camera and the installation of third-party apps has been disabled. Which

of the following is the most likely reason for these issues?

An MDM has disabled the features

39
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A system administrator is using a maintenance kit on a

network-connected laser printer. Which of the following should be the

last step when performing this maintenance?

Reset the page counter

40
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An application developer needs to test an application across all of the

operating systems used by the company. Each operating system will be

tested individually in a lab environment. The company would like to

minimize any additional hardware purchases for this project. Which of

the following would be the best way to test this application?

Purchase a system that is configured just above the

hardware requirements for the highest-end operating system. Create

separate VMs for each operating system.

41
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A graphics editor is purchasing a new monitor that will best match the

color output of their laser printer. Which of the following specifications

would best meet this requirement

Color gamut

42
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A user in the manufacturing department reports that every page printed

from the central networked laser printer is jamming inside of the printer.

Which of the following is the most likely cause of this issue?

The paper is an incorrect weight

43
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Which mobile device connection is commonly used for making payments

at a store checkout?

NFC

44
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A company hosts a cloud-based application which includes redundant

servers located in different data centers around the world. Which of

the following cloud computing characteristics would best describe this

application design?

Availability

45
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An administrator is installing a new database server. Which of the

following technologies would maximize the data bandwidth when

accessing memory modules?

Multiple channels

46
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A manager’s computer is able to connect to Internet sites while in

conference rooms or in the building courtyard. When the laptop is

brought back to the manager’s desk and placed into the docking station,

the Internet access is unavailable but all other features are working.

Which of the following should be the first troubleshooting task for

this issue?

Check the docking station network cable

47
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The manager of the Accounting department would like to add another

phone number to their iPhone to use while working at a regional site in

another country. Which of the following would provide this functionality?

eSIM

48
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Which of the following would be most associated with an IoT device?

ARM

49
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A technician is working with a desktop computer where the display

shows a completely black screen. Powering the computer and monitor off

and back on does not correct the issue. Which of the following would be

the most likely reason for this issue?

The monitor has a dead pixel

50
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An engineer has manually configured IP addresses for a small office

which uses a cable modem for Internet connectivity. However, none of the

devices configured with a manual IP address are able to browse Internet

websites. All devices are connected to the cable modem with twisted-pair

Ethernet cables. This is the configuration of one device:

IP address: 192.168.1.7

Subnet mask: 255.255.255.0

Default gateway: 192.168.1.1

DNS: 192.168.1.7

Check the DNS configuration

51
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A user in a remote office is connecting a device using an F-connector.

Which of the following would be most likely associated with this

connection?

Cable modem

52
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A user in the accounting department has turned on their computer and

received the message “Date and Time not set.” Which of the following

would be the most likely reason for this message?

The motherboard battery has discharged

53
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A user in the accounting department is connecting to their monitor using

HDMI. The video appears normal, but the user does not hear any audio

through the monitor's speakers. Which of the following would be the two

most likely reasons for this audio issue? (Select TWO)

B. Audio controls are muted, and

E. OS is not configured for HDMI audio outpu

54
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A system administrator has created a cloud configuration which

automatically monitors utilization for usage-based billing. Which of the

following describes this cloud computing characterist

Metered

55
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A group of wireless laptops in a conference room are reporting

intermittent connectivity issues. The wired computers in the room are not

experiencing any network problems. A check of the laptops shows that

the IP addresses and configurations appear to be correct. Which of the

following would be the best next troubleshooting step

Verify the wireless signal strength

56
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A server administrator has been asked to troubleshoot a system that

has been slowing down over time. While examining the computer, the

administrator can hear a series of clicks from the inside of the case.

Which of the following should be the first step to address this issue?

Perform a full backup of the server

57
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When pressing the power button on a desktop computer, the power

indicator lights up but the computer does not display any message on the

screen. The voltage at the wall outlet has been checked and it appears to

be normal. The motherboard power connector voltage was checked, and

the 12 volt pin was showing 6 volts. What is the most likely cause of this

issue?

The power supply is faulty

58
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A manager would like print jobs sent to a network laser printer to use

paper from the third tray. However, no tray options are listed when

submitting the print job. Which of the following would resolve this issu

Update the printer driver

59
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A remote user is visiting their corporate office. They have connected

their laptop to the wireless network, but the corporate Internet access is

performing much slower than their remote site network. Which of the

following would be the most likely reason for this issue?

There is interference with the wireless signal

60
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Which of the following would best describe the use of a port replicator?

Increase the number of available USB interfaces

61
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A user is reporting that a shared laser printer in the marketing

department is not printing from one particular application. The front

panel of the printer shows the printer is online and ready to receive print

jobs. Other users in the department are able to successfully print to the

printer. Which of the following would be the best next troubleshooting

step?

Verify the network printer name in the application

62
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A network administrator is connecting four company locations in

different countries. Which of the following would best describe this

configuration?

WAN

63
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A system administrator has received a report of customers receiving

email messages from the company, but upon further analysis the

administrator finds the messages were not actually sent by the

corporation. Which of the following should be implemented to

prevent these spoofed email messages?

Configure an SPF record in the DNS

64
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A system administrator has configured a VM for dual processors, 16 GB

of RAM, and 120 GB of disk space. Which of the following is required

to start this VM?

Hypervisor

65
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A site manager has noticed her smartphone has a short battery life when

used at work, and the battery life is normal when working from home.

The work location has limited mobile service reception, but most office

services are provided over the local 802.11 Wi-Fi network. The site

manager does not enable Bluetooth on her smartphone. Which of the

following would be the best way to extend the battery life of her

mobile devic

Disable the cellular radio at work

66
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A desktop computer has just abruptly shut off, and pressing the power

button doesn’t restart the system. There are no fans spinning, no lights are

on, and no messages appear on the display. Which of these would be the

most likely cause of this issue?

The power supply is faulty

67
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What kind of device is commonly used to filter traffic based on a

predefined set of rules?

Firewall

68
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Which of these connection types are commonly delivered using coax to

provide Internet data, voice, and video over the same wire?

Cable broadband

69
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A manager's smartphone will normally update applications automatically,

but the update app doesn't show any new upgrades in over two weeks.

Which of the following would be the most likely reason for this issue

Storage space is low

70
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A user is pairing a Bluetooth headset to their smartphone. What type of

security is used during the pairing process to authorize this connection?

PIN

71
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A company is deploying cloud-hosted virtual desktops for training room

classes. The VMs have already been configured in the cloud. Which of the

following is required to access these VMs using thin clients in the

training room?

Mouse, keyboard, and monitor

72
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A technician has connected a laptop to an LCD. The LCD is displaying

the correct information, but all of the content appears to be fuzzy and

difficult to read. Which of the following is the most likely reason for this

issue?

The laptop resolution is incorrect

73
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An engineering firm is upgrading their storage array to include additional

drive space for documents and designs. The primary goal is to provide

high performance and uptime, even if two drives were to fail. Which of

the following would be the best choice for this firm

RAID 10

74
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The installation parameters for an access point specify a configuration

option for 40 MHz. Which of the following best describes this

configuration option?

Bandwidth

75
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A company needs to purchase a new printer for an open work area. The

primary requirement of this printer is to be as quiet as possible. Which of

these printer types would be the best fit for this requirement?

Thermal

76
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A user in the marketing department would like to use a stylus to provide

input through an external digitizer. Which of the following would be the

best choice for this requirement?

Drawing pad

77
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A company has designed a platform to scale up when the application

use increases during the day, and scale back down at night. Which of the

following best describes this characteristic of cloud computing?

Elasticity

78
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A user’s tablet has stopped responding to any type of finger input on the

screen. The clock and other tablet functions appear to be working. Which

of the following would be the best way to correct this issue?

Restart the tablet

79
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A system administrator needs a secure method of storing encryption keys.

Which of the following would be the best choice for this requirement?

HSM

80
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A server administrator is upgrading the memory in a web server from

16 GB of non-ECC RAM to 64 GB of ECC RAM. After starting

the system with the new memory, the computer beeps and nothing is

displayed on the screen. Changing the number and location of new RAM

modules results in the same beeping sounds and blank screen. After

replacing the original 16 GB modules, the system starts normally. Which

of the following is the most likely reason for this issue?

The new memory is not compatible with the motherboard

81
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.A workstation has been assigned an APIPA address. Which of the

following would be the most likely reason for this assignment

The DHCP server is down

82
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Which of the following can be used to forward traffic based on a

destination MAC address?

Unmanaged switch

83
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system administrator made some BIOS changes to a desktop computer

running Windows 11, and now this message appears when starting the

computer:

Enable Secure

84
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A new employee has been provided a corporate smartphone. After the

initial login, all of the corporate email server configurations have been

automatically installed and updated in real-time. Which of the following

is providing this functionality?

MDM

85
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A technician is installing a DSL modem in a data center. Which of the

following connectors would be used to connect the DSL modem to the

Internet provider line?

RJ11

86
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Which of the following would be the BEST choice for capturing an

image from a printed page and saving it on a compute

Flatbed scanner