UWEC Communications Exam: 1

Reverse halo effect

________: when you cant see any good in a person.

Social Penetration Theory

________: all of the information about some one is like an onion.

Digital messages

________ can be stored and downloaded.

Perception Accentuation

________: Seeing what you want to see.

Discrimination

________: Behavior towards a person or group based solely on membership in a particular group, class or category.

Misattribution

________ is when your reality doesnt match.

Pygmalion Effect

________: A belief about others that changes who they are because of the way that you treat them.

Rhetorical Sensitivity

________: Think before you speak.

Self Fulfilling

________ Prophecy: a belief about yourself that eventually becomes true.

Harmless messages

________ can harm others.

Noise

________: anything that interferes or impedes the communication process.

Physiological

________: anything the body does that leads to phycological noise Ex: sickness.

Unethical Communication

________: When you impede someones freedom of choice.

Richness

________: Abundance of non- verbal cues that add clarity to verbal messages.

Culture

________ is a matter of perception and definition.

Halo Effect

________: Belief that the person is only good and that they can do no wrong.

Developmental Approach

________: Every communication in a relationship.

Self concept

________: the image of who you are.

Attribution Theory

________: the explanation for our and others behavior.

Stimulation

________: When you take in all of the visual & auditory stimuli.

Dyadic Effect

________: Self disclosure is reciprocal.

Recall

________: adding all of the memories together to pit this incident into the big picture.

Asynchronous

________: occurs when there is a time gap between when a message is sent and when the message is received.

Leanness

________: messages that carry less info due to lack of non- verbal cues.

Interpretation

________: Attach meaning to stimuli.

High context

________: tone, non- verbal communication & implied information.

Lesson 1

Universal Axioms

Developmental Approach

Every communication in a relationship

Interpersonal Communication

occurs when two people talk (includes nonverbal)

Interpersonal Relationship

occurs when you have effective interpersonal communication between people

Miscode

misunderstand

Channel

method of sending (text)

Code

symbols (language + acronyms)

Meaning

message (intent)

Feedback

non-verbal messages

Noise

anything that interferes or impedes the communication process

Physical

music, people, loud AC

Psychological

your thoughts /intrapersonal

Semantics (trigger words

word choice

Trigger words

an emotional response to a word that keeps you from communicating

Interpersonal

2 people

Small Group

3-25

Public Speaking

Audience present

Mass Communication

Audience isnt present

Lesson 2

Social Media and Interpersonal Communication

Social Media

all of the communication channels that require community based input, interaction, content-sharing & collaboration

Leanness

messages that carry less info due to lack of non-verbal cues

Richness

Abundance of non-verbal cues that add clarity to verbal messages

Permanence of Message

Is there a recording of a message

Face to face is the least permanent option

fleeting & difficult to remember

Synchronous

occurs in real time and is two way

Phubbing

Disrespecting others need for undivided attention

Flaming

not keeping your tone civil

Lesson 3

Culture

Culture

learned system of thought & behavior that belongs to & typifies a relatively large group of people

In-Groups

Groups we identify with

Out-Groups

Groups we view as different

Intercultural Communication

Communication between people from different cultures who have different worldviews

Low context

Direct language

Collectivist

group comes first

Individualistic

Individual comes first

Power Distance

How close you are to power

Co-Culture

Membership in a group that is apart of an encompassing culture

Anxiety

Concern about a new encounter

Ethnocentrism

A belief in a superiority of your culture or group and a tendency to view other cultures through the lens of your own

Discrimination

Behavior towards a person or group based solely on membership in a particular group, class or category

Lesson 4

Ethics Effectiveness & Competence

Censoring Messages

Half Truths

Rhetorical Sensitivity

Think before you speak

Self-Monitoring

Behavior

Lesson 5

Perception

Misattribution

When we misperceive

Self Serving Bias

Taking Credit for the good and blaming others for the bad in life

Self-Fulfilling Prophecy

a belief about yourself that eventually becomes true

First order reality

Physically observable qualities of a thing or situation

Second order reality

attaching meaning to first order things or situations

First order reality

a job interviewer asks if you are married

Shared second order reality

this is a reasonable question for the situation

Your second order reality

the question has nothing to do with the interview and is therefore inappropriate

The interviewers second order reality

Im trying to make conversation and look personable

Lesson 6

Self Concept

Self-concept

the image of who you are

Self Awareness

How much you know about yourself

Self Disclosure

Communicating information about the self, includes non-verbal

Self Realization

New information about yourself that leads to greater self awareness

Self-Effacing Humor (Self Deprecating Humor)

The ability to make fun of ones self

Developmental Approach

Every communication is a relationship

Dyadic Approach

Two connected individuals

Components of Interpersonal Communication

1.) Source Receiver
2.) Encoding/Decoding
3.) Message
4.) Feedback
5.) Noise
6.) Context

Components of Message

1.) Channel
2.) Code
3.) Meaning

Types of Noise

1.) Physical
2.) Psychological
3.) Physiological

Code

Symbols

Meaning

Message (intent)

Added Components for Relationships

1.) Communication Competence
2.) Field of Expression
3.) Ramifications
4.) Ethical
5.) Symmetrical & Complementary
6.) Feed Forward

Types of Ramifications

1.) Irreversible
2.) Inevitable
3.) Unrepeatable

Characteristics of Social Media

1.) Leanness vs Richness
2.) Permanence of Messages
3.) Asynchronous vs Synchronous

Competent Social Media Communication

1.) Be careful what you post
2.) Be considerate
3.) embrace modality

Social Identity Theory

Groups we identify with are called in-groups and those we don't are out-groups

1.) High/Low Context
2.) Collectivist vs Individualistic
3.) Comfort with Uncertainty
4.) Masculine vs Feminine
5.) Approaches to power distance
6.) time orientation
7.) Value of Emotional Expression

Components of Intercultural Communication

Generation
Gender
Career
Ethnicity
Sexual Orientation
Socioeconomic Status
Religion
Race
Politics
Interest
Geographic

Types of Co-Cultures