Interpersonal Communication and Social Influence

These flashcards cover key terms and definitions related to interpersonal communication, nonverbal cues, self-disclosure, and social influence strategies.

Interpersonal Communication

An interactional process in which one person sends a message to another.

Sender

The person who initiates the message.

Receiver

The person to whom the message is targeted.

Message

The information or meaning transmitted from the sender to the receiver.

Channel

The sensory channel through which the message reaches the receiver.

Noise

Any stimulus that interferes with accurately expressing or understanding a message.

Context

The environment in which communication takes place.

Nonverbal Communication

The transmission of meaning from one person to another through means or symbols other than words.

Proxemics

The study of personal space.

Facial Expressions

Convey basic emotions and are recognized across different cultures.

Eye Contact

Duration of eye contact conveys intensity of feelings and can affect perception.

Kinesics

The study of communication through body movements.

Paralanguage

Includes all vocal cues other than the content of the verbal message itself.

Self-Disclosure

Sharing information about yourself with another, crucial for building relationships.

Communication Apprehension

Anxiety caused by having to talk with others.

Barriers to Effective Communication

Includes defensiveness, ambushing, and self-preoccupation.

Conflict Management Styles

Methods of handling interpersonal conflict that range from avoiding to collaborating.

Assertiveness

Acting in your own best interests by expressing thoughts and feelings directly and honestly.

Snap Judgments

Quick evaluations based on little information and preconceived notions.

Prejudice

A negative attitude toward members of a group.

Compliance Tactics

Techniques used to influence others' behaviors and decisions.