Language and Occupation

Jargon

Language used in a specific workspace or area

Phatic conversation

A conversation that fulfils a social function (small talk)

Plain English Campaign

Group that campaigns against jargon, arguing that language which is transparent should be used instead

Herbert and Straight - Compliments in workplace

Compliments flow DOWN hierarchy from those in highest position to lowest

Drew and Heritage - Inferential framework

Occupational language includes:

• enforced turn-taking

• asymmetry

• goal-oriented conversations

• Jargon

Hornyak

Workplace conversations usually initiated by person with most power

French and Raven - Five bases of power (CELRR)

1. Coercive - power to force someone to do something, if not then they are punished

2. Expert - Knowledge and info marks someone with power

3. Legitimate - Genuine power because of position

4. Reward - Ability to reward someone for complying

5. Referent - Good rapport or mutual respect with someone makes them want to comply

Crystal

Use of jargon is part of an identity at work

Swales

Coined ‘Discourse Communities’ to describe people in workplace with a common goal or purpose