Kotler|Armstrong Principles of Marketing Chapter 3 Vocabulary 18th edition

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Last updated 6:36 PM on 4/3/26
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16 Terms

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Marketing environment

The actors and forces outside marketing that affect marketing management's ability to build and maintain successful relationships with target customers

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Microenvironment

The actors close to the company that affect its ability to serve its customers - the company, suppliers, marketing intermediaries, customer markets, competitors, and publics

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Marketing Intermediaries

Firms that help the company to promote, sell, and distribute its goods to final buyers

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Public

Any group that has an actual or potential interest in or impact on an organization's ability to achieve its objectives

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Macroenvironment

consists of broader forces that affect the actors in the microenvironment

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Demography

The study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics.

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Baby Boomers

The 72 million people born during the years following World War II and lasting until 1964 (1955-1964)

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Generation X

The 55 million people born between 1965 and 1980 in the "birth dearth" following the baby boom

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Millennials

Generation Y. The 75 million children of the baby boomers born between 1981 and 1996

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Generation Z

people born between 1997 and 2016 who make up the kids, tweens, and teens markets

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Economic Environment

Economic factors that affect consumer purchasing power and spending patterns

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Natural environment

the physical environment and the natural resources that are needed as inputs by marketers or that are affected by marketing activities

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Technological environment

Forces that create new technologies, creating new product and market opportunities

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Political environment

Laws, government agencies, and pressure groups that influence or limit various organizations and individuals in a given society

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Cultural environment

Institutions and other forces that affect society's basic values, perceptions, preferences, and behaviors

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