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HOSPITAL PHARMACY
Oversee the different steps in medication management and use system from the:
drug procurement
drug storage and inventory control
medication preparation and distribution
HOSPITAL PHARMACY
oversees the aforementioned steps until monitoring of the drug therapy outcome to optimize patient safety and improve patients' health related quality of life
Selecting and Procuring
PORTRAYED BY
Clinicians
Administrators
Pharmacists
Storing
PORTRAYED BY
Pharmacist
Prescribing
PORTRAYED BY
Physician/
Prescriber
Review Preparing and Dispensing
PORTRAYED BY
Pharmacist
Administering
PORTRAYED BY
Nurse/ Other health professionals
Monitoring
PORTRAYED BY
All practitioners, patient, and/or family
Storing
Storage of medication
Prescribing
Assess patient;
Determine need for drug therapy
Select and order drug
Review Preparing and Dispensing
Review and confirm order
Prepare meds
Distribute to patient location
Administering
Review dispensed drug order;
Assess patient and administer
Monitoring
Assess patient response to drug
Report reactions and errors
HOSPITAL PHARMACY SERVICES
Depends on the individual standards set specifically by the hospitals based on patient requirements and professional resources.
HOSPITAL PHARMACY SERVICES
A | Dispensing Service |
B | Compounding Service |
C | Clinical Service |
DISPENSING
considered to be the main function of the pharmacy
DISPENSING SERVICE
Utilization of the technical abilities of hospital pharmacists
DISPENSING SERVICE
Requires expertise in pharmacology, pathophysiology, therapeutics, patient care, and basic communication skills
DISPENSING SERVICE
Comprised of:
Procurement and storage
Labeling
Patient counseling
Inventory management
Proper pharmaceutical waste disposal
DISPENSING
Act of the pharmacist in supplying one or more drug products to a patient,usually in response to an order from a prescriber through a prescription
DISPENSING
Pharmacists must plan, develop, control and monitor the maintenance and delivery of medicines, along with the information needed for proper storage and administration.
CLINICAL SERVICE
Specialized pharmacist function that promotes individualized patient care through therapeutic monitoring
CLINICAL SERVICE
Promotes integration of the pharmacist in the healthcare team as someone who interacts with other medical professionals for holistic patient management
CLINICAL SERVICE
Includes functions such as:
Provision of drug information
Building of patient medication database
Therapeutic education/counseling
Drug Utilization Review
ADR detection, reporting and monitoring
COMPOUNDING SERVICE
Preparation of medications, special dosage forms, and formulations not readily available.
COMPOUNDING SERVICE
Requires understanding of pharmacologic principles involved in medication preparation in special dosage forms, such as:
bioavailability/bioequivalence
Stability
microbiology
manufacturing techniques
Non-sterile compounding
Ex: paper tabs
Sterile compounding
Ex: Cancer drugs, IV drugs
Dispensing of pharmaceutical items
Verification of medication request (i.e. completeness and appropriateness review)
Dispensing of pharmaceutical items
Preparation and labeling of medications for patients
Dispensing of pharmaceutical items
Compounding
Sterile (Total Parenteral Nutrition, IV Admixtures)
Non-sterile (Extemporaneous compounding – paper tabs, dermatologicals, eye wash, etc.)
Dispensing of pharmaceutical items
Charging of pharmaceutical items
Coordinates with the healthcare team members
Handling of Dangerous Drugs, antidotes, and emergency drugs
Selection, procurement, dispensing, monitoring, recording
Inventory Management
Maintains proper storage of pharmaceutical items
Inventory Management
Adequate control over requisition and dispensing of medicines
Inventory Management
Recording and filled of documents
Organization, administrative and management duties
Financial (preparation of budget, analysis of financial statement, price management)
Organization, administrative and management duties
Human Resource (staff scheduling, performance evaluation, preparation of training plan)
Organization, administrative and management duties
Selection and procurement
Representation to meetings and hospital committees (PTC, AMS, ICC, CNS, Waste Management, etc.)
PRESCRIPTION
A written order and instruction from a licensed prescriber to the pharmacist for the use of drug product/s for a specific patient.
PRESCRIPTION
All medication orders must be documented and signed by a physician affiliated with and authorized by the hospital.
TYPES OF HOSPITAL PRESCRIPTIONS USED
1 | Regular Prescription |
2 | Physician’s Order Sheet (POS) |
3 | Computerized Physician Order Entry (CPOE) |
REGULAR PRESCRIPTION
containing medication orders used by doctors for admitted patients
PHYSICIAN’S ORDER SHEET (POS)
Document with prescriber’s notes regarding patient’s progress, therapeutic orders (diagnostics, medication, diet, etc.), and management plan
PHYSICIAN’S ORDER SHEET (POS)
Serves as the basis of order transcription
Date and Time
PARTS OF THE POS
documents the time frame in which the doctor wrote in the POS to ensure good turnaround time for transcribing orders
Doctor’s Notes
PARTS OF THE POS
where physicians document pertinent therapeutic details (vital signs, diagnoses, management plans, etc.) which are not necessarily orders to be carried out
Orders
PARTS OF THE POS
where physicians write orders to be carried out (medications, laboratory/ancillary tests, diet changes, etc.)
physicians
Except for verbal or telephone order transcription, only _ involved in patient care can write in the POS. A separate documentation sheet is used by other members of the healthcare team for their notes.
COMPUTERIZED PHYSICIAN ORDER ENTRY
A variety of computer-based systems that share the common features of automating the medication ordering process and that ensure standardized, legible, and complete orders (Kaushal et. al., 2003)
COMPUTERIZED PHYSICIAN ORDER ENTRY
Used by physicians to directly enter orders into hospital systems through a computer software in a digital interface.
Computerized provider entry (CPOE)
a system that allows direct, electronic entry of orders into an electronic record by licensed independent practitioners or other staff with prescribing privileges.
CPOE has several benefits
1 | Reduce errors and improve patient safety (incudes built-in clinical decision support tools) |
2 | Improve efficiency |
3 | Improve reimbursements (when integrated with insurance system can flag orders that require pre-approval, helping you reduced denied insurance claims) |
The use of CPOE has been associated with
1 | Reduction in error due to assurance of standardized and complete orders before being processed/dispensed |
2 | Improvement in patient safety as clinical decision tools (drug allergy checker, drug interactions analysis, etc.) can be programmed into the software
|
3 | Enhanced efficiency as the manual process of transcription by a separate medical professional is eliminated |
ELECTRONIC MEDICATION ADMINISTRATION RECORD (EMAR)
Application within an integrated electronic health record, or nursing documentation system that allows nurses and other providers administering medications to document medication administered to patient.
ELECTRONIC MEDICATION ADMINISTRATION RECORD (EMAR)
May be utilized with or without bedside barcoded medication administration (BCMA) functionality.
Benefits of using EMAR
1 | Accuracy |
2 | Efficiency (if combined with CPOE, no need to transcribe a paper MAR) |
3 | Safety (can provide clinical decision support before and administration) |
ELECTRONIC MEDICAL RECORDS
digital method of ordering and documenting inpatient stay and care that removes the manual use of paper. This system is usually used with CPOE in moving towards digitizing patient records.
MEDICATION ORDERS
These initiate the beginning of patient therapeutic management.
MEDICATION ORDERS
Part of a patient’s medical records that documents sequence of events during inpatient stay
MEDICATION ORDERS
Serve as main communication tool among healthcare providers
MEDICATION ORDERS
1. | Correct patient information |
2. | Complete medication information |
3. | Prescriber name and signature |
4. | Other details, such as date and time |
5. | Approved symbols and abbreviations only |
OTHER TYPES OF MEDICATION ORDERS
1 | Verbal/Telephone Orders |
2 | Non-Formulary Orders |
3 | Off-Label Orders |
4 | Compassionate Drug Use Orders |
Verbal/Telephone Orders
In emergency cases in which a delay in carrying out an order can compromise patient care, orders may be given by the physician to authorized personnel (e.g., nurses, pharmacists) via telephone or verbally in person.
Verbal/Telephone Orders
The physician must verify the transcribed order through readback method, in which the personnel who received the order relays their transcription. Once approved, the order may be carried out immediately.
Verbal/Telephone Orders
The physician must acknowledge the order given by signing on the POS as soon as possible.
Non-Formulary (NF) Orders
Medications ordered by physicians which are not part of the official list of medications/formulary approved for use in the hospital.
Non-Formulary (NF) Orders
The pharmacist must inform the prescriber of the NF status of the order and may suggest alternative medications from the hospital formulary.
Non-Formulary (NF) Orders
These orders must be reviewed on a case-to-case basis before the order is approved and the medication is dispensed.
Non-Formulary (NF) Orders
Non-formulary medications are not usually stocked in the pharmacy, and delays in medication administration may be expected.
Off-Label Orders
The action of prescribing current available medications for an indication that is not yet approved, or the use of a medication in a patient population, dosage, or dosage form with no official approval.
Off-Label Orders
These orders need sufficient reason/indication for prescribing prior to approval, usually from the Pharmacy and Therapeutics Committee.
REASONS FOR OFF-LABEL USE
No approved drug as treatment for the condition
Conventional treatment had no therapeutic effect
Patient is unable to take approved treatment (allergy, contraindicated with other comorbidities, intolerance to side effects, etc.)
Conventional treatment is inaccessible
Clinical trials of already-marketed drugs for new indications may show effectiveness
Compassionate Drug Use Orders
The use of new and unapproved medications to treat or manage a patient’s life-threatening condition with no other alternative treatment available.
Compassionate Drug Use Orders
These fall under Off-Label Use, as well.
PROCESSING A PRESCRIPTION
1 | Prescription Validation |
2 | Prescription Interpretation |
3 | Preparation |
4 | Dispensing and Education |
Prescription Validation
Checking for completeness and correctness of information, including the date, patient identifiers, prescriber information (name, signature, license number, S2 license for Dangerous Drugs), etc.
Prescription Interpretation
Pharmacist assesses the medication order for completeness of information, patient and disease appropriateness, and medication availability based on the formulary and hospital inventory.
Prescription Interpretation
Pharmacist may use several sources as references, such as hospital formulary and other in-hospital documents, primary and tertiary references, online sources, etc.
Clinical decision support (CDS)
is a system that provides health providers with knowledge and person-specific information to enhance health and health care.
Clinical decision support (CDS)
1 | Computerized alerts and reminders | |
2 | Clinical guidelines | |
3 | Condition-specific order sets |
4 | Diagnostic support | |
5 | Contextually relevant reference information |
Preparation
Filling of the prescription ordered appropriately by comparing the medication with the medication order and preparing the necessary labels.
Preparation
Prior to dispensing, the correctness of the picked medications and label must be validated by a separate individual.
Preparation
Charging/billing is usually done at this step before proceeding to the next
Dispensing and Education
Dispensing the medication must always include education about the drug or therapy, including indication, possible side effects, optimal dosing time/schedule, etc.
Hospital Pharmacy
provides pharmaceutical care to every patient and is considered as one of the revenue centers of a hospital.
financial sustainability
For the pharmacists to deliver quality service, _ is very important. Thus, Pricing method should be established to ensure profitable operation.
PRICE
the amount required as payment for something offered for sale
PRICE
the value that is put to a product or service and is the result of a complex set of calculations, research and understanding and risk-taking ability.
HOSPITAL PRICING COMMITTEE
Also known as Hospital Costing and Rate Setting Committee / Price Adjustment and Rate
HOSPITAL PRICING COMMITTEE
Function: to oversee the implementation of the cost determination and rate setting (including pricing) activities in the hospital.
Chief Finance Officer (CFO)
Manages the budget, develops financial strategies, and controls cost to ensure that the hospital is earning since they have to pay healthcare staff
Chief Administrative Officer (CAO)
Manages daily operations
Chief Operating Officer (COO) /Chief of Hospital
Also manages day-to-day operations such as strategic planning to deliver high quality patient care
Chief Accountant
Entire accounting process, reporting, compliance to government, taxes, financial health including PhilHealth compliance
Chief Medical Professional Staff or duly authorized representative
Person in-charge is a doctor
Procurement Officer
Purchasing department, handles necessary equipments, supplies, medicines
Business Development and Planning Officer
Build partnership with clients and other healthcare institutions like HMOs (e.g. Maxicare), and identify opportunities
Provisional Members
1 | Cost and Revenue Center representative |
2 | Department/Unit/Section Head concerned |
3 | End-user representative/s |
The Duties of the Committee shall be as follows:
1 | be the primary oversight over the hospital rates/prices |
2 | determine their appropriate hospital rates/prices for approval |
3 | review current rates/prices and initiate updating of rates/prices if there are new modalities introduced in the market or new government regulations |
4 | monitor and evaluate the effectiveness of the costing and rate setting or pricing activities |