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COGNITIVE DISSONANCE & BIASES
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Cognitive Dissonance
Discomfort from inconsistent beliefs or actions
Avoiding Cognitive Dissonance
Changing beliefs or justifying behaviour to reduce discomfort
Cognitive Biases
Errors in thinking that affect decisions
Confirmation Bias
Seeking info that supports beliefs
False Consensus Bias
Believing others share your opinions
Optimism Bias
Believing bad things are less likely to happen to you
Halo Effect
Letting one positive trait influence total judgment
Self-Serving Bias
Taking credit for success, blaming failure on others
Actor-Observer Bias
Judging others’ behaviour harshly but excusing your own