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Which is a responsibility of the medical assistant when setting up the exam room?
stock
What should you do with the used instruments at the end of the day?
sterilize the instruments
How often is the medical assistant supposed to change the table paper?
after every patient
How do we ensure functionality of all exam room equipment?
calibrate equipment
What do we use in the exam room for all of our supplies?
mayo stand
If you have expired supplies, how do you dispose of them?
biohazard container
What is the insurance appropriate for job related injuries?
workman's compensation
Which is the fee schedule used as a base by health insurance plans to determine their fees?
Medicare
Which manual is used to code a diagnosis?
ICD
Which manual is used to code an office visit?
CPT
What is an element placed at the beginning of a word to adjust or qualify its meaning?
prefix
What is a morpheme added at the end of a word to form a derivative?
suffix
What is another name for a CVA?
stroke
What is the best way to communicate with a hearing-impaired patient?
write questions on paper
When a patient is telling you their chief complaint, what skill do you need to use?
active listening skills
What technique is important for you to do when you answer the telephone?
smile
When registering a patient, what information is necessary?
insurance card information
When a patient arrives at the office what is one way to verify the patient's identity?
insurance card
Why do all of the computers in the office have specific passwords for each worker?
HIPAA
What is EMR used for?
entering vital signs
What do we put on an appointment card?
appointment date
Which of the following is based on or influenced by personal feelings?
subjective
Which of the following is starting with the earliest and following the order in which they occurred?
chronological
Which of the formats for record keeping have the subjective, then the objective, the assessment, and the plan?
SOAP
Which is NOT one of the 6 C's of charting?
congenital
Where are past allergies recorded in the patient's chart?
medical history
What information do we ask for when verifying a patient's identity?
date of birth
What type of scheduling allows for more than one patient to be scheduled at the same time slot?
double booking
When sorting mail, what should you do with a patient's lab reports?
give it to the physician
What is the highest priority call?
shortness of breath
What is it called when the insurance company determines payment of a medical procedure prior to the procedure?
preauthorization
Which information is needed on a referral form?
diagnosis
When the patient is at check out in the office which of the following do they need to do?
schedule a follow up
As an MA, what type of computer application will you need to know how to use?
EHR
Which is NOT in the rights of drug administration?
right physician
what is CLIA?
clinical lab improvement amendments
A patient must comprehend instructions good enough to do what?
repeat them back to you
On a 12 lead EKG, where is the ground electrode?
right leg
What is the required distance from a Snellen chart to perform a visual acuity for an adult?
20 feet
What is the right way to move an ear for an adult ear lavage?
pull up and back on top of ear
Which is NOT a symptom of a stroke?
left arm tingling