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Prosocial behaviour
deliberate and voluntary actions intended to benefit others
Features:
It is intentional and voluntary
It aims to benefit another person or group
It may still involve personal gain
Prosocial behavior - Altruism
A particular subset of prosocial behaviour with no expectation of reward
Theoretical explanations for prosocial and altruistic behaviour - COGNITIVE / DECISION-MAKING MODEL (LATANÉ & DARLEY)
views helping as a rational, step-by-step decision process involving social cognition and evaluation of situations.
COGNITIVE / DECISION-MAKING MODEL (LATANÉ & DARLEY) - Five Steps
Noticing the event
Must notice something has happened and action is required
Needs may be clear, or uncertain and open to interpretation
Taking responsibility
The person decides whether it is their responsibility
Diffusion of responsibility occurs when others are present, reducing personal obligation
Weighing the costs and benefits (Piliavin et al. 1981)
Perceived profits – reward minus loss
Costs – including consequences of NOT helping
Deciding how to help
The individual assesses their competence and options
Direct help vs. indirect help (e.g. calling authorities)
Failure to help can occur due to:
Not noticing the problem
Interpreting it as non-serious
Feeling it is someone else’s responsibility
High perceived costs
Lack of skills or knowledge
COGNITIVE / DECISION-MAKING MODEL (LATANÉ & DARLEY) - Criticism
This model assumes a degree of rationality, which has been criticised in high-emotion emergency situations.
Theoretical explanations for prosocial and altruistic behaviour - Biological and Evolutionary Perspectives
Evolutionary psychology asks how helping behaviour could have survival value.
Biological and Evolutionary Perspectives - Kin Selection
Helping relatives increases the likelihood of shared genes being passed on. People are more likely to help close kin, especially in life-or-death situations.
Biological and Evolutionary Perspectives - Reciprocal altruism
Helping others with the expectation that they will help you in the future. This promotes long-term cooperation.
Biological and Evolutionary Perspectives - Mutualism
Helping that immediately benefits both parties.
Biological and Evolutionary Perspectives - Criticism
they struggle to explain:
Costly helping of strangers
Helping with no possibility of future reciprocation
Thus, biological explanations are considered necessary but insufficient.
Theoretical explanations for prosocial and altruistic behaviour - The Bystander-Calculus Model (Piliavin et al., 1981)
integrates physiological arousal and cognitive evaluation.
The Bystander-Calculus Model (Piliavin et al., 1981) - Three phases of helping
Helping occurs through three phases:
Physiological arousal (e.g. anxiety, discomfort when witnessing distress)
Labelling the arousal (empathy, fear, personal distress)
Cost-benefit analysis of helping vs. not helping
The Bystander-Calculus Model (Piliavin et al., 1981) - What triggers helping in the bystander-calculus model?
Arousal + cost–benefit analysis favouring helping.
The Bystander-Calculus Model (Piliavin et al., 1981) - criticism
Limitations:
Underplays social norms and situational pressures
Oversimplifies emotional complexity
Less effective at explaining extreme or costly altruism
Theoretical explanations for prosocial and altruistic behaviour - Learning Perspectives on Helping - reinforcement
Prosocial behaviour increases when it is rewarded. Importantly:
Rewards do not need to be material
Praise, approval, and positive emotions can reinforce helping
Reinforced helping can persist even after rewards stop
Positive emotions themselves may act as internal reinforcers, encouraging future helping.
Learning Perspectives on Helping - modelling
Learning prosocial behaviour by observing others, especially role models:
Parents and caregivers
Media characters (TV, videogames)
Authority figures
Learning Perspectives on Helping - social norms
Helping behaviour is strongly shaped by cultural and moral norms
social norms - Social responsibility norm
We should help those who are dependent or unable to help themselves
This norm varies across cultures
social norms - Reciprocity norm
We should help those who have helped us
Encourages stable social relationships
social norms - Social justice norm
Focuses on fairness and equitable distribution of resources