behavioral interviewing

behvioral interviewing

Seeks examples of a candidate’s past behavior to determine if the candidate is qualified for the job

steps in behavioral interviewing

• analyze a resume

  • ask questions and gather info

resume analysis

• Check for signs of organization, clarity, and accuracy (spelling/grammar)

• Trace chronology and look for time gaps

• Note involvement and roles in professional organizations

• Look for accomplishments and patterns of progression and growth

• Select and develop additional interview questions based on each candidate’s resume and the need to clarify information

what do behavioral example usually contain?

• interactions

• thought processes

• methods

STAR

compompomemts to elicit info in follow-up questions

• Situatuon

• thoughts

• Action

• result

body language

• Be aware of your posture and the physical cues you give the candidate

• Observe candidate’s body language and be attentive to changes in body language

• Use body language to show that you’re listening and interested

Use eye contact

Smile or nod if you’re in agreement

Put your phone away

legal principles

• Ask only job-related questions

• Avoid unintentionally straying into illegal inquiries (e.g. during small talk or following up on volunteer information)

• Disregard any information the applicant divulges that is not job-related

• Keep your interview notes as documentation for two years

sllides 29-32

how can one use social media

only as a public record, if you can’t ask, you can’t ask