Quality Management Worksheet

describe the purpose of a QM program

to control or minimize variables tha degrade the quality of products and services offered

3 types of quality

expected

perceived

actual

2 government regulations that had a significant impact on medical imaging

Mammography Quality Standards Act (MQSA)

Safe Medical Devices Act (SMDA)

describe the role of an accrediting body

to establish quality standards, asses institutions, and provide certifications

list 2 major accrediting bodies for hospitals in the US

the joint commission (TJC)

DNV

who what the first to use a systematic approach to collecting and analyzing mortality rates in hospitals in the 1860s

Florence Nightingale

the father of quality improvement

W. Edwards Deming

what government regulatory document lists recommendations for QA programs in the US

Title 21 of the Code of Federal Regulations

name of the act which mandates educational training requirements for all radiologic technologists

Care act

government agency that monitors work environment safety

occupational health and safety administration (OSHA)

what is the name of the professional society of radiologists that sets standards for medical imaging

American College of Radiologists

name of the act that safeguards patient confidentiality and the security of their personal health information

health insurance portability and accountability act (HIPPA)

explain continual quality improvement

continually striving to improve outcomes and processes

4 steps of TJC cycle for improving performance

design (plan)

measure (do)

asses (check)

improve (act)

list 3 process improvement programs other than TJC cycle for improving performance

FADE

SWOT Analysis

FOCUS

what type of statistical analysis chart can be described as pictorial representation of the individual steps in a process

flow chart

what statistical analysis chart pots the frequency of an occurrence of quantity.

often te best way to display continuous data

histogram

what type of statistical analysis chart demonstrates whether key indicators are moving up or down over a period of time

trend chart

what is the purpose of a Risk Management Program

to provide quality patient care in a safe environment by identifying potential risks, establishing policies, educate staff, and periodical inspecting.

frequency

the number of occurrences of event or variable

sample

the number of items actually meadured from a population

data set

the information or measurement sfrom a particular sample

population

the entire set or group of items being measured

reliability

reproducibility of results