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What are the phases of interviewing?
Introduction, Working, Closing
What's the introduction phase?
-let pt know why we're there and introduce self...duh
- establish rapport w/ pt
ex: make sure they're comfortable
Interview Introduction components
purpose
length/ expectations
time/place, introduction
Prescence of others/confidentiality
What's the working phase
asking questions (open/ closed ended questions)
and gathering sub/ obj. data
Working Phase components
data-gathering phase
verbal skills include questions to patient and ur responses to what's said
What's open-ended questions?
-from pt's narrative
- allows for full expressions from pt
Open ended ex.
What brings you in today?
What's closed ended questions?
more direct; yes, no word answers
What's the Closing Phase?
-Summarize what's pts told us
- let pt know what'd be happening next
What's the process of communication?
1. sending
2. receiving
3. internal factors
4. external factors
The sending process of comm.
verbal
- ex: words
and Nonverbal communication
- ex: facial expressions
Whats receiving phase of comm?
active listening
What are internal factors in comm?
liking others, empathy, self-awareness, ability to listen (pertains to nurse)
What are external factors in comm.?
privacy, interruptions, environment
-documentation!
Ten Traps of Interviewing
1. Providing false assurance or reassurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Engaging in distancing
6. Using professional jargon
7. Using leading or biased questions
8. Talking too much
9. Interrupting
10. Using "why" questions
Interviewing 1-10 year olds
talk to parent
-bc children are careful to trust, and nurses non-verbal cues are very important!
How should you approach interviewing adolescents aged 12-17?
Talk to them and engage in friendly conversation to make them feel relaxed.
Why is it important to create a relaxed atmosphere when interviewing adolescents?
To encourage them to be forthcoming and trustful by avoiding judgment.
What to do when obtaining health history?
-record who furnishes info, usually the person, although source may be relative or friend
- judge reliability of informant and how willing they are to communicate
- note any use of interpreter
Name parts of the complete health history
1. biographical data
2. reason for seeking care
3. present health or history of present illness
4. past health
5. fam. history
6. review of systems
7. functional assessment of ADLs
give examples of biographic data
name
addy
age/ Bday
sex
marital status
race
ethnic origin
occupation (hazards)
What is a brief spontaneous statement in a person's own words describing the reason for their visit?
Chief complaint-- use quotes
What term is used to describe a subjective sensation that a person feels from a disorder?
Symptom
What is an objective finding that can be detected on physical examination or in lab reports?
Sign
whats that mnemonic used for history of present illness?
OLD CARTS (PQRST basically)
O in Old Carts
Onset (when did the symptoms begin?)
- acute ( < 6 months)
- chronic ( > 6 months)
L in Old Carts
Location: Where symptoms occur
D in Old Carts
Duration: How long symptoms last
- does it come and go?
C in Old Carts
characteristics (quality)
- what's it feel like? (dull, sharp, tingly etc)
A in Old Carts
aggravating factors
- what makes it worst?
R in Old Carts
Relieving factors
- what makes it better?
T in Old Carts
Treatments (and response)
S in Old Carts
Severity: How severe symptoms are
- use pain scale
What are some examples of Past med. history?
-childhood illness
-accidents/ injuries
-serious/ chronic
-operations
-hospitalizations
-obstetric history
- immunizations
- last examination date
-. allergies
- current meds.
What do you look for in obstetric history?
- How many pregnancies v. births
-ex: 5 pregnancies but 2 births...miscarriage
Whats the MOST important thing you look at for past med. history?
Allergies
What information should be included in the family history section of a complete health history?
- Age and health or cause of death of relatives
- fam. tree
- Health of close family members
- Family history of heart disease, high blood pressure, stroke, diabetes, blood disorders, cancer, allergies, arthritis, mental illness, seizures, kidney diseases, TB, obesity, alcoholism, etc.
Why is it important to include family history in a health history?
Family history can provide valuable insights into potential genetic predispositions and risks for various health conditions.
Episodic
focuses on 1 system
What's Review of Symptoms?
- general overall health state
- skin/hair/ nails
- head/eyes/ears
- nose/ sinuses
- mouth/ throat
- neck
- breast
- respiratory system
- cardiovascular
- peripheral vascular
- GI
- urinary system
- M/F genital system
- sexual health
- musculoskeletal system
- Neurological system
- endocrine system
What aspects are considered in a functional assessment related to self?
Self-esteem, self-concept
What factors are evaluated in a functional assessment related to physical well-being?
Activity and exercise (based on occupation), sleep/rest, nutrition and elimination
What social factors are examined in a functional assessment?
Interpersonal relationships (support system), domestic violence (DV)
What other elements are included in a functional assessment?
Coping/stress management, alcohol/tobacco/substance use, environment and work hazards, occupational health
What is gout?
the buildup of uric acid in the blood (hyperuricemia).
Name some pediatric abnormalities
congenital dislocated hip
spina bifida
Talipes Equinovarus (clubfoot)
Whats congenital dislocated hip?
head of femur becomes displaced out of acetabulum
Whats spina bifida?
incomplete closure of posterior part of vertebrae
results in neural tube defects (paralyzed)
mom needs to consume folic acid to prevent this
Whats Talipes Equinovarus?
clubfoot
congenital rigid fixture of feet
inverted
What's rheumatoid arthritis?
chronic inflammation disorder; autoimmune
what's ankylosing spondylitis?
chronic inflamed vertebrae- squares
Whats considered degenerative joint conditions?
-osteoarthritis
- osteoporosis
Whats osteoarthritis?
asymmetric; “wear and tear”
Whats osteoporosis?
decrease in skeletal bone mass
low bone mineral density (wrist, hips, vertebrae)
How do you grade muscular response?
0-5
0 on the muscular response scale
No contraction detected (aka very bad… no mobility)
1 on the muscular response scale
Barely detectable flicker or trace of contraction
2 on the muscular response scale
Active mvmt w/ Gravity eliminated
3 on the muscular response scale
Active mvmt against gravity
4 on the muscular response scale
active mvmt against gravity and some mvmt
5 on the muscular response scale
Active mvmt against resistance w/o evident fatigue —”normal”
The nurse grades the left upper extremity strength as 2/5 meaning the client can:
a. Perform full ROM and active movement against resistance.
b. Has no movement against resistance
c. Perform active movement against gravity and some resistance
d. Perform active movement with gravity eliminated
d. Perform active movement with gravity eliminated
What's the Phalen's test?
tests for carpel tunnel syndrome.
- hold both hands back to back, flexing wrists at 90-degree angle
What's tinel's sign?
when media nerve in wrist is percussed and produces burning/ tingling sensation, testing positive for carpal tunnel.
What degree of spine indicates its normal?
75-90 degrees, and symmetrical
Good sign of temporomandibular test
audible and palpable click or snap occurs
What do you look for during inspection phase of OBJ. musculoskeletal assessment?
-size and contour
-skin and tissues over joints
What to look for when palpating musculoskeletal assessment?
-skin temperature
- joint areas
What' active ROM in Musculoskeletal assessment?
pt can do it themselves
What' passive ROM in Musculoskeletal assessment?
nurse has to help/ do it for pt
Why would a pt need passive rom?
- When they had a stroke and you don’t want their muscles to atrophy
- to prevent clots/ or contractures
What's muscle testing in Musculoskeletal obj. assessment?
- applying opposing force and grading muscle strength 0-5 (ROM)
What are abnormalities regarding muculoskeletal palpation?
- dislocation
- subluxation
- contracture
- kyphosis
- lordosis
Define dislocation
complete disruption or "coming apart" of a joint
Define Subluxation
partial dislocation of a joint
Whats a contracture?
when a muscle or tendon shortens, becomes inflexible, and "freezes" in position causing permanent disability of the limb
When observing the eyebrows what should you observe?
- symmetry all around
When observing eyelids and eyelashes, what should you observe?
- symmetrical and lids should close fully
- if not, then its ptosis
What do you look for when observing eyeballs?
- no protrusions (exophthalmos) or sunken (enophthalmos) appearance
What should sclera look like?
White; though there's some normal variations
What to do when observing conjunctiva?
- have pt look up and down while pulling back opp. lid for good visualization
- assess for discharge, edema, erythema, hemorrhage, lesions or foreign bodies
What does cyanosis of the lower lids when looking at the conjunctiva mean?
lack of O2
What if there's pallor near the out canthus of the conjunctiva?
pt has anemia
What's normal when you assess an elderly pt's eyeball?
- grey, white arc or circle around the limbus due to deposits of lipids
- opacities
What stimulates the pupil?
para and sympathetic nervous system
What should you make note of when looking at the pt's pupil?
- flat w/ round, reg. shape
- note size, shape, and equality of the pupils (round, reg. and equal)
what's corneal light reflex?
- light should be shining in same spot in both eyes
When testing infants with corneal light reflex, if the light is not in the same spot in both eyes, should it be a concern?
NO; still developing
If testing for corneal light reflex in 6moths and older, and the light is NOT in the same spot in both eyes, should it be a concern?
YES-- refer to specialist
What's PERRLA?
pupils are,
equal,
round,
reactive to light
accommodation
What's a big indicator of the nervous system?
Pupils
If one pupil's at 5mm and the other's at 3mm, what does this indicate?
brain bleed/ hemorrhage
What's the resting pupil size at?
3mm -5 mm
How do you want your pupils to react to light? brisk or delayed?
Brisk
What's direct light reflex when testing for light in PERRLA
- noticing brisk constriction mvmt in the eye the light's pointing at
What's consensual light reflex?
- when the opposing eye the light is pointing at also reacts to the light
What's the Accommodation part of PERRLA
-have pt look off into distance--dilates pupil and then put a finger in front of nose and watch pupil adjust/ constrict to see objects far away and close up
Whats the Snellen Chart used for?
Far vision
- determines 20/20 vision
- numerator is the distance the pt stands at (20ft)
- denominator is the distance the normal eyes could've read the line (the bigger the number, the poorer the vison)
What's the Jaeger Chart used for?
Near vision
What's EOM?
- 6 muscles attaches eye to orbit
- mvmt stimulated by 3 cranial nerves (III, IV, VI)