AICE Travel & Tourism VOCAB

Tourism

the commercial organization and operation of vacations and visits to places of interest.

Ecotourism

responsible travel to natural areas that conserves the environment, improves the well-being of local communities, and involves education and interpretation

Accommodation

a place to stay or lodge, or to an adjustment or compromise to meet someone's needs or circumstances

Eco-lodges

a type of tourist accommodation designed to have the least possible impact on the natural environment in which it is situated.

Customer Service

the assistance and advice provided by a company to those people who buy or use its products or services

Social Media

websites and applications that enable users to create and share content or to participate in social networking

Customer Needs

the motivations, desires, requirements, and expectations that drive a customer to purchase a product or service, encompassing functional, emotional, and social aspects

Customer Wants

customers' preferences and emotional desires

Destinations

the place to which someone or something is going or being sent

Customer Demand

the quantity of a specific product or service that consumers are willing and able to purchase at various price points within a given timeframe, reflecting the relationship between price and consumer behavior

Sustainable Travel & Tourism

a framework and practice of visiting a place in a way that respects its environment, local culture, and economy

Pandemic

a widespread occurrence of an infectious disease over a whole country or the world at a particular time

Leisure

time free from work or obligation, which is then spent on activities that are chosen for enjoyment, relaxation, or personal growth, rather than for necessity

Sports

an activity involving physical exertion and skill in which an individual or team competes against another or others for entertainment

Health & Wellbeing

a state of complete physical, mental, and social well-being

Cultural Attractions

a place, event, or product that draws visitors because of its significant historical, artistic, scientific, or social cultural value

Sightseeing

the activity of visiting places of interest in a particular location

Special Interest

a group of people or an organization seeking or receiving special advantages, typically through political lobbying

Nature & Adventure

Nature refers to the physical world and all its living things, from forests and oceans to plants and animals, while adventure is a thrilling and often risky experience involving exploration and discovery, which can be amplified when combined with natural settings

Meetings

an assembly of people, especially the members of a society or committee, for discussion or entertainment

Incentives

a thing that motivates or encourages one to do something.

Conference

a formal meeting for discussion

Convention

a gathering of individuals who meet at an arranged place and time in order to discuss or engage in some common interest

Exhibition

a public display of works of art or items of interest, held in an art gallery or museum or at a trade fair

Trade Event

a specialized gathering where businesses in a specific industry exhibit their products and services to other professionals, potential customers, and sometimes the general public

Event

a thing that happens, especially one of importance

Occupancy rate

the percentage of an available asset, such as hotel rooms or office workstations, that is currently occupied or in use over a specific period

VFR (Visual Flight Rules)

a set of regulations for aircraft operating under clear weather conditions

Pilgrimages

a journey to a sacred or important place, undertaken for religious reasons or to seek spiritual growth, forgiveness, or inspiration

Domestic Tourism

travel by residents within the borders of their own country, outside of their usual environment

Inbound Tourism

visits to a specific country by people who are not residents of that country

Market

1. a regular gathering of people for the purchase and sale of provisions, livestock, and other commodities.

   "they wanted to browse around the market"

2. an area or arena in which commercial dealings are conducted.

   "the labor market"

verb

1. advertise or promote (something

Outbound Tourism

residents of a country traveling to other countries for various purposes like leisure, business, or visiting friends and relatives

Mass Tourism

organized, large-scale movements of tourists to popular destinations, characterized by standardized, mass-produced packages and experiences for mass consumption

Packaged Tourism

a pre-arranged vacation offered by a travel company that bundles multiple travel components, such as transportation, accommodation, and activities, into a single purchase for a fixed price

Tour Operator

a travel agent specializing in package vacations

Components

a part or element of a larger whole, especially a part of a machine or vehicle

All-inclusive

your lodging and nearly all expenses for food, drinks, activities, and entertainment are included in the initial price of your resort or vacation package

Dynamic Package

a system that allows travelers to create their own customized travel packages by bundling together various services like flights, hotels, car rentals, and activities in real-time

Mass-market

a market for goods produced on a large scale for a significant number of end consumers

Specialist Tourism

Unpackaged Tourism

a travel style where travelers book each component of their trip—like flights, accommodation, and activities—separately from different providers, rather than as a pre-arranged package from a single tour operator

Short Haul

a relatively short distance in terms of travel or the transport of goods

Long Haul

a long distance (like a "long haul flight") or a long period of time (as in "for the long haul," meaning a long-term commitment)

Medium Haul

an airline journey, typically lasting between 3 and 7 hours, that bridges the gap between short-haul and long-haul flights, often covering distances of approximately 480 to 3,700 kilometers (300 to 2,300 miles)

Independent Travel

a travel style where you personally plan, arrange, and execute your entire trip, including transportation, accommodation, and activities, without a pre-booked package tour or the direct involvement of a tour company or guide

Ancillary Services

supplementary offerings or tasks that support a primary product or service, improving a customer's experience or a healthcare provider's primary activities

Travel Agent

a professional who assists individuals and groups in planning and booking trips by arranging flights, hotels, tours, rental cars, and other travel services

Responsible Tourism

a way of traveling that creates a positive impact on local communities, cultures, and the environment by maximizing benefits and minimizing harms

Transport

take or carry (people or goods) from one place to another by means of a vehicle, aircraft, or ship.

Catering

provide food and drink, typically at social events and in a professional capacity

Inbound Travel Agency

designs and arranges tours for international travelers visiting their home country, acting as local experts who manage all in-country logistics like accommodation, transportation, and activities

Inbound Travel Operator

a local company that organizes and manages travel packages for international visitors to its home country or region

Visitor Attraction

a place or a facility that draws people for entertainment, leisure, and cultural or historical interest, often requiring travel and a short period of time away from home

Natural Attraction

a place or a facility that draws people for entertainment, leisure, and cultural or historical interest, often requiring travel and a short period of time away from home

Built Attraction

a man-made site, such as a museum, theme park, or historic building, that is made by humans and has become a tourist attraction over time or was built specifically to attract visitors

Tour agents/ Guided Tours

A guided tour is a travel experience where a professional guide leads a group through a destination, offering historical context, cultural insights, and expert knowledge, while a tour agent is a professional who acts as an intermediary, booking and arranging various travel components like tours, accommodation, and transport on behalf of travelers

Currency Exchange

the process of converting one country's currency into another or a physical office where this transaction takes place.

Car hire/ Bike hire

Car hire is the act of renting a car for a temporary period, and similarly, bike hire is the act of renting a bicycle for a temporary period, both in exchange for a fee

Vertical Integration

the combination in one company of two or more stages of production normally operated by separate companies

Horizontal Integration

a business strategy where a company expands by acquiring or merging with other companies that operate at the same level of the supply chain, offering similar products or services to the same market

Marketing and Management

the strategic process of planning, organizing, directing, and controlling a company's promotional efforts to attract and retain customers