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What % of pets in the US are exotic?
50%
What is the fastest area of growth in pet ownership?
Exotics
What % of homes in the US have an exotic?
14%
T/F exotic pet owners have a high frequency of conventional domestic pet ownership?
True
How much money is spent on exotics pets every year?
15 billion
Why can exotic pet visits be charged as a premium?
There is a lack of service available
What are the baseline facility requirements to see exotics?
Designated exam rooms
Dedicated ward spaces (if hospitalizations are offerred)
Why do you need designated exam rooms for exotics?
Exotics are usually prey species and are sensitive to predators that were in the area
What species are less sensitive to stimuli from predators?
Birds, reptiles, fish, and ferrets
What features should you have in an exotics exam room?
Sound proofing
Towels and other restraint devices
Supplemental heat
Gram scales, perches, baskets, and buckets for weighing
Secure ceiling tiles to prevent escaping birds
What equipment do yoiu need for small mammals?
Dental equipment
Head loops
Oral speculum
Quit clippers
Incubators
heating discs
Pediatric stethoscopes
What equipment do you need for reptiles?
Aquarium tanks
Heat lamps
Nitrile gloves
What is an affordable animal to add to your species?
Reptiles and amphibians
What equipment do you need for birds?
Incubators
Solid sided ward cages
Dremel tool
Cole/uncuffed endotracheal tubes
Avian collars
Pediatric stethoscopes
What do you need to get to provide premium care for exotics?
Dental radiography equipment
Rigid endoscope
Mini-convex hockey stick US probe
Anesthesia specialized equipment
Why do you need dental radiography equipment?
Small patients will have better detail on a smaller unit
Why do you need a rigid endoscope?
Accessible intubation of small mammals
Why do you need a mini-convex or hockey stick US probe?
Conventional probes are too large
What is the #1 key to success when adding exotics?
Train staff to educate clients on husbandry
T/F it is important to add exotic staff that have good training?
True
What are some problems with getting medications for exotics?
Unique anesthetics
Hormonal management is a big issue that you need to buy
Most drugs are meat flavored
Dispensed injectable formulations are common
What are the staff benefits for seeing exotics?
Exotics have variation to help prevent burnout
Can use it to recruit highly trained staff
Why do exotic appointments usually generate more revenue?
Because they are usually sick and sick visits make more money than wellness
What are some stereotypes of exotic pet ownes?
They are cheap, they are high maintenance, they own illegal pets
T/F you should usually require deposits to reserve appointment times?
True because status of animal can change rapidly