1S FT ORAL COMMUNICATION: LISTENING AND COMMUNICATION

• active listening

• passive listening

two types of listening

active listening

Make a conscious effort to hear not only the words that another person is saying but the complete message being communicated

informative function

• to convey information

• can be used in giving and getting information

instructive function

instruct people on what to do, when, and where, why, and how to do them

persuasive function

persuades and influences people to change their perspectives or opinions

motivation function

• motivates or encourages people to live better lives

• believes in themselves

aesthetic function

• for pleasure and enjoyment

• aim to capture, enchant, and bind the attention of receiver/s

therapeutic function or emotional expression

curative and serves to maintain good health

regulation/control

maintain control over other people’s attitude

social interaction

helps us start, maintain, regulate, or even end relationships with people.