Operational Systems in Business Information Systems

These flashcards cover key concepts and terms related to operational systems and business information systems, including types of systems, processing methods, and their functions.

Transaction Processing System (TPS)

System that manages and processes day-to-day business transactions.

Enterprise Resource Planning (ERP)

A set of integrated programs that manage a company’s vital business operations for an entire multisite, global organization.

Batch Processing System

A computerized processing technique where business transactions are accumulated over a period of time and processed as a single unit.

Online Transaction Processing (OLTP)

A computerized processing method where each transaction is processed immediately without delay.

Data Collection

The first step of the Transaction Processing Cycle that involves capturing and gathering all data necessary to complete processing of transactions.

Data Editing

The process of checking data for validity and completeness to detect any problems.

Customer Relationship Management (CRM)

System that helps a company manage all aspects of customer encounters.

E-commerce

Conducting a business transaction electronically over the Internet, extranets, and corporate networks.

Mobile Commerce (M-commerce)

The use of wireless devices to conduct transactions.

Management Information System (MIS)

A system that provides information needed to manage organizations effectively.

Decision Support System (DSS)

Information system that supports business or organizational decision-making activities.

Supply Chain Management System

System that manages the flow of goods, information, and finances as products move from supplier to manufacturer to wholesaler to retailer to consumer.

Legacy Systems

Old or outdated information systems that are often inflexible and costly to maintain.