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Attributions
How people explain behavior and mental processes of themselves and others
Dispositional Attributions
relate to internal qualities of others (such as intelligence or personality)
Situational Attributions
relate to external circumstances that are experienced
Explanatory Style
how people explain good and bad events in their lives and the lives of others
Optimistic
perspective that a situation is temporary, there are aspects they can control, and it's not their fault. This person bounces back more quickly and keeps a happier headspace
Pessimistic
perspective of a situation feeling permanent, completely their fault when it probably isn't, and there is nothing they can do to change their situation
Actor-Observer Bias
tendency to attribute one's own actions to external causes, while attributing other people's behaviors to internal causes
ex. If you trip and fall while walking, you might blame the slippery pavement. However, if you see someone else trip and fall, you might attribute it to an internal factor, like clumsiness.
Fundamental attribution error
tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition.
ex. attributing a coworker's lateness to the fact that they are unreliable rather than that they got stuck in traffic
Self-serving bias
habit of a person taking credit for positive events or outcomes, but blaming outside factors for negative events
Internal Locus of control
the perception that we control our own fate
Ex. when given a promotion, someone with an internal locus of control will think that the promotion was entirely deserved strictly for their hard work with the company
External Locus of control
the perception that outside forces beyond our personal control determine our fate
Ex. If you win a game, you'll believe that you won because you got lucky
Mere Exposure effect (familiarity principle)
occurs when people are exposed to a stimulus repeatedly over time, which causes them to like the stimulus more
Self-fulfilling prophecy
People can behave in ways that elicit behaviors from others that confirm their beliefs or perceptions about themselves or others
Ex. a parent who views their child as either "bright" or "lazy" may also treat them accordingly. As a result, the child's behavior may be positively or negatively influenced by their parent's expectations
Social Comparison
a type of person perception that occurs when people evaluate themselves based on comparisons to other members of society or social circles
Upward Comparison
takes place when we compare ourselves with those who we believe are better than or superior to us
•These comparisons often focus on the desire to improve ourselves
Downward Comparision
when we compare ourselves to others who are worse off than us.
- These comparisons often focus on the desire to improve ourselves
ex. We might not be great at something, but at least we are better off than someone else.
Stereotype
generalized concept (or belief) about a group.
Prejudice
An unjustifiable and usually negative attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action
Discrimination
Unjustifiable negative behavior toward a group and its members
Implicit attitudes
attitudes that individuals hold but may be unaware of or may not acknowledge.
Just-world phenomenon
tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Out-group homogeneity bias
Tendency to assume that the members of other groups are very similar to each other, particularly in contrast to the assumed diversity of the membership of one's own group
ex. Democrats see themselves as more diverse than they are viewed by Republicans
Ingroup
People with whom one shares a common identity
Outgroup
Those perceived as different from one's ingroup
Ingroup bias
The tendency to favor one's own group
Ethnocentrism
Favoring one's own cultural/ethnic group over other groups
Belief perseverance
occurs when a belief persists even if evidence suggests it is not accurate
Ex. a person who believes that smoking does not cause cancer despite the abundance of evidence that shows that smoking does cause cancer
Confirmation bias
tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
Ex. Teacher A doesn't believe children can be trusted with tools. Teacher A focuses only on instances of children using tools improperly, rather than recognizing all of the instances of proper tool use
Cognitive Dissonance
Refers to the mental discomfort that occurs when actions or attitudes are in conflict
People are motivated to reduce the discomfort by changing either actions or attitudes to be more in line with each other
Social Norms
define expectations and roles a society may have for its members in individual and social situations.
Social Influence theory
proposes that social pressure to behave or think in certain ways can be normative or informational
Normative social influence
resulting from a person's desire to gain approval or avoid disapproval
Informational social influence
resulting from one's willingness to accept other's opinions about reality
Persuasion
refers to the techniques applied to convince the self or others of particular ideas, actions, or beliefs
Central route to persuasion
focus on the arguments, leads to lasting change
Peripheral route to persuasion
influenced by incidental cues (like speaker's attractiveness) leads to temporary change
Halo Effect
phenomenon that causes people to be biased in their judgments by transferring their feelings about one attribute of something to other, unrelated, attributes.
Ex. a sharply dressed coworker might be judged to be more competent than a coworker wearing a t-shirt
Foot in the door phenomenon
people who have agreed to a small request will later comply with a larger request
Ex. After placing a small sign in their yard people were more likely to agree to place a larger sign when asked
Door in the face phenomenon
the persuasion strategy in which a large request is made knowing it will probably be refused so that the person will agree to a much smaller request
Ex. After being asked to donate a large sum of money people are more likely to donate a small sum
Compliance
An individual doing what someone else wants them to do, following their request or suggestion.
NOT an order, a suggestion
Conformity
adjusting our behavior or thinking to coincide with a group standard
Obedience
Obeying the direct orders of an authority or person of higher status
Highest when:
- Person giving order was close by and perceived as a legitimate authority figure
- Authority figure supported by prestigious institution (credible)
Individualism
gives priority to personal goals (as opposed to the goals of a group or society)
Collectivism
refers to a worldview in which social behavior is guided largely by goals that are shared by a collective
Multiculutralism
promotion or celebration of cultural diversity within a society
Social Facilitation
Improved performance on simple or well-learned tasks in the presence of others (or unimproved)
Social Loafing
The tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
The loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Group Polarization
group discussions with like-minded others strengthen member's prevailing beliefs and attitudes
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
False Consensus effect
when people often overestimate the levels to which others agree with them
Superordinate goals
goals that require the cooperation of two or more people or groups to achieve, which usually results in rewards to the groups
Industrial-organizational (I/O) psychologists
Study how people perform in the workplace
Altruism (prosocial behavior)
Selfless behavior with regard for the welfare of others, but some researchers suggest that people act in prosocial ways due to incurring social debt
Social Reciprocity norm
an expectation that people will help, not hurt those who have helped them
Social responsibility norm
an expectation that people will help those needing their help
Diffusion of responsibility
psychological phenomenon in which people are less likely to take action when in the presence of a large group of people
Bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present.