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4 key components of advertising
strategy, message, media, evaluation
brand definition
a person’s perception of a product’s features and benefits, personality and position in the market.
a brand…
transforms a product into something more meaningful than the product itself.
many early ads…
just talked about features not benefits and there was no entertainment value
Bill Berback
copywriter who understood that ads could both entertain and convey a strategy
Trout and Ries
developed positioning strategy
positioning strategy
must win over the mind of the consumer by developing brand image. requires that you understand what’s already in the consumers mind regarding the competition. Trout and Ries
account planning
the discipline that brings the voice of the consumer into the process of developing advertising.
the marketing mix
4P’s now 4C’s
4P’s
product, price, place, promotion
4C’s
consumer, cost, convienience, communications
IMC Integrated Marketing Communications
coordinating all brand communications and the messages from the marketing mix
brand communications
a cohesive effort to deliver specific message that positively influence a prospect’s opinion of a product, service, or idea
three ways a brand achieves meaning
identity, promise, personality
brand equity
the financial value of a brand, putting the success of a brand into financial terms
cause marketing
when a company’s mission goes above and beyond profit - Tom’s Shoes example, giving back is a corporate mission
puffery
a headline with subjective opinions that can’t be proven or disproven. totally legal
legal issue with food photography
what you are selling must be real in the photo
FTC Federal Trade Commision
power to investigate and issue cease and desist orders for unfair competition claims
FDA Food and Drug Administration
oversees advertising related to food and drugs
FCC Federal Communications Commission
monitors advertising broadcast by radio and television stations
Lanham Act 1947
protects trademarks (themelines and brand names) from infringement by competition and protects consumer against false advertising
common law states
using your name and logo in the course of your business gives you the rights to it
Facebook reading
in june, facebook was fined $5 billion by the FTC for privacy violations, the largest fine in US history for a privacy violation
SMCR
sender, message, channel, receiver
old SMCR model
one way communication, now it is two way
6 factor Moriarty model
perception, cognition, emotion, association, persuasion, behavior - can create a coherent brand perception
creativity
finding relationships between seemingly unrealted phenomena
greenwashing
the act or practice of making a brand or company appear more environmentally friendly than it really is
segmentation
identifying meaningfully different groups of customers, these different groups have slightly different wants and needs
targeting
selecting which segments to serve, based on the best financial return, ROI
6 ways marketers segment the market
demographics, life stage, geographics, psychographics, behavioral, benefits sought
what’s needed to evaluate the financial attractiveness of each segemnt?
audience size (if the market is too small, it won’t provide a ROI), difference (measurable differences must exist between segments), media (segments must be reachable by specific media)
targeting objective
get the largest like-minded group that you can reach with specific media
three main influences to buying decisions
cultural influences, social influences, psychological influences
maslows hierarchy of needs
self actualization, esteem, love/belonging, safety, physiological
cannibalism
when company’s new brand takes sales away from existing brand
reliability
consistency of measure
validity
accuracy of measure
random sampling
a sampling technique in which each sample has an equal probability of being chosen
sampling bias
occurs when the survey sample does not accurately represent the population
confidence level
a percetange that reveals how confident you can be that the population would select an answer within a certain range
margin of error
percentage that tells you how much you can expect your survey results to reflect the views of the actual population
research methodology
the specific procedures or techniques used to identify, select, process, and analyze information about a topic
allows agencies to critically evaluate a study’s overall validity and reliability
goals of a survey
very accurately reflect the answers, views, beliefs of the actual population - confidence level, margin of error, sample size all matter
the larger your sample size and the more random
the greater likelihood the results are the same as the total population
you don’t just need a large number or people,
you need to conduct random sampling
what is advertising?
a visual or audio form of communication that uses an openly sponsored message to promote a product, service, or idea