Key Aspects

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10 Terms

1
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Promoting destinations

Marketing helps highlight the unique attractions of a location, like natural landscapes, historical sites, or cultural events.

2
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Service differentiation

Hospitality services (like hotels, restaurants, or tour operators) must stand out by offering personalized experiences.

3
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Digital Presence

Social media, websites, and online reviews play a major role in modern marketing.

4
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Cultural and Sustainable Appeal

Customers now prefer businesses that respect local culture and promote sustainability.

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Promotional campaigns

Discounts, packages, or themed events attract attention and increase bookings.

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Events and Festivals

Promoting local festivals and events to attract tourists.

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Understanding Customer Experience

Focusing on the entire guest journey, from initial search to post-stay interactions, to identify pain points and create a positive and memorable experience.

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Digital Marketing Dominance

Utilizing online channels like websites, social media, and search engine optimization to reach potential guests and manage online reputation

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Content Marketing

Generating engaging content like blog posts, videos, and images to showcase the property and destination, building brand awareness.

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Targeted campaigns

Creating specific marketing strategies based on demographics, interests, and travel behaviors to reach the right audience.