Beureaucratic Theory and Human Relations Theory

Bureaucratic Theory

theory by Max Weber

Max Weber

a German sociologist, in 1947.

Bureaucratic Theory

an organization should have an administrative system in order to function properly.

Max Weber

He strongly believes that an organization must have clear authority, defined rules and strict chain of command.

Bureaucracy

relies on the division of labor and expert supervision, ensuring that every small component of an organization is handled by someone with the right skills for the job.

Division of Labor and Specialization

Divide all tasks into highly specialized jobs.

Rules and Regulations

Perform each task according to a consistent system of abstract rules.

Hierarchy of Authority

Arrange all positions according to the principle of hierarchy.

Impersonality in Interpersonal Relations

Maintain an impersonal attitude toward subordinates.

Career Orientation

Base employment on qualifications and give promotions based on job-related performance.

Human Relations

theory by Elton Mayo

George Elton Mayo

He was an Australian Psychologist, Sociologist and organization theorist.

George Elton Mayo

considered to be the father of human relations theory.

Human Relations Theory

provides predominance to the human aspect over the

elements of institutions.

Human Relations Theory

the employees are seen as human beings, instead of a meagre human supplement of machinery or hands for work.

• organization is viewed a s a social system;

• workers are human beings with all humanly attributes;

• informal elements also play an important role in the overall organizational output; and

• organization has a social ethics, instead of individual ethics.

four important aspects of the institute,a

Human factor

Is the most important factor in an organization and its activities of production.

not just concerned with money

Mayo believed that workers are ____________ but could be better motivated by having their social needs met whilst at work

• The employee

• Groups of employees

• Supervisors and managers

• The organizations

Four "Actors" in Human Relations theory

Strong communication skills

are the cornerstone of the human relations approach to management.

Communication

It guarantees that everyone inside the organization i s operating at the same level.

Conflict Resolution

It's possible that there will be times when you respectfully disagree with someone's viewpoints.

Conflict Resolution

enable people to address and settle disputes civilly

Organization

is one of the most crucial abilities in the human relations approach. It affects all aspects of work and helps you set priorities and better manage your time. It's Important for Creating an Effective Workflow.