Human Resources - Strategies

Leadership style

the manner and approach in which leaders of a business interact with staff.

Types of leadership styles

1. Authoritarian leadership

2. Participative leadership

3. Delegate leadership

Job design

is where managers develop and specify the work activities of individuals or groups within the business environment.

Job satisfaction

the extent to which employees are satisfied working in their current position within the business.

Job enrichment

seeks to make use of employees talents and abilities within the work place.

Job rotation

where an employee is moved through a variety of tasks so as to increase their individual skill development and minimise boredom associated with repetitive tasks.

Recruitment

where management seek to employ an individual for a vacancy that exists within the organisation

Internal Recruitment

occurs when the position is filled y existing employees within the business

External recruitment

Occurs when the position is filled by an individual who has not yet worked for the business.

Training and development

the mens by which a business is able to provide its employees with an avenue to develop and enhance their knowledge, skills and understanding of various activities relating to the operations of a business.

Global

Costs, skills, and supplies

- More companies are entering international markets by exporting their products overseas

- Access to a cheaper workforce that possesses the required skills with be a key consideration for a business.

- The ability of labour to learn new skills will be affected by the country's education system.

Performance management

the process through which managers ensure that employees' activities and outputs contribute to the organization's goals

Planning

focused on goal setting. Expectations are developed between the employer and the employee regarding tasks.

Checking in

involves regularly observing an employee's performance to provide feedback.

Assessment

process of measuring the employee's performance against the objectives.

Rewards

Rewards motivate all employees to work to their potential and cooperate with each other to achieve the goals of the business

Financial

additional monetary payments that are given to employees and are beyond the employee's minimum legal entitlement

Performance pay

is the process of linking part of an employee's income to their performance at work.

Workplace disputes

Dispute resolution method

depends on the willingness of stakeholders to cooperatively work together to reach a settlement where all parties are satisfied with the final outcome

Grievance

a dispute between parties.

Grievance procedures

the rules and procedures that employees, employers and unions must follow in order to resolve a dispute.

Negotiation

is the first stage in the resolution of a dispute, it involves a discussion between both parties in an attempt to resolve the dispute.

Collective bargaining

Negotiations over workplace disputes within an organisation.

Mediation

occurs where an independent party with no ties to either stakeholder is asked to assist the conflicting stakeholders to reach a settlement

Conciliation

is when Fair Work Australia acts as a mediator and offers suggestions in a dispute to resolve the problem

`Arbitration

is the final stages of the dispute.

Effectiveness

Corporate culture

the culture within an organisation. It relates to the values and beliefs within a business.

Benchmarking key variables

the process of measuring an employee's performance against established standards

Absenteeism

employees being unable to attend work for reasons such as illness or family responsibilities.

Changes in staff turnover

staff turnover is the rate at which employees leave a business.

Level of disputation

obviously, the more disputes there are in a workplace, the less effective management is in managing the employment relations function.

Accidents

all workplaces across Australia must be aware of potential hazards

Worker satisfaction

refers to whether employees are happy and content and fulfilling their desires and needs at work.