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Leadership
Leadership is influencing other people to achieve a vision or goal. To be a leader means having the ability to inspire, guide or motivate others to achieve organisational objectives
Considerations in a Cross Cultural setting
Power distance, levels of education, customers, business etiquette, communication protocols
Types of Leadership
Autocratic, participative, situational
Autocratic Leadership
Involves the leader making all the decisions, no delegation or responsibility. Minimal consultation with staff. Strongly enforced chain of demand, leaders rule from the top, centralist structure
Participative Leadership
More of a democratic style, involves the team in planning and decision making. Dependant on circumstances and size of group for the decision making process
Situational Leadership
Vary response or behaviours depending on the circumstances, style adapts based on the situation. Autocratic and participative under different situations.
Autocratic - Characteristics
Fast decision making, clear direction. Limited transparency, risk of low motivation
Autocratic - When is it appropriate?
High power distance cultures, East Asia. Unskilled workforce, developing countries. Crisis situations, quick decisions needed. Standardised industries, fast food
Autocratic - Adapting
Incorporate feedback/meeting employee needs. Empower staff with training/resources. Build trust through two way communication
Participative - Characteristics
Consultative and collaborative. Transparency, employees informed. Builds motivation and trust
Participative - When is it appropriate?
Low power distance cultures, Western. Skilled workforce. Smaller organisations (easier to manage). Situations requiring creativity/innovation
Participative - Adapting
In developing countries, more autocratic. Adjust to cultural norms around authority. Centralise some decisions when efficiency is needed
Situational - Characteristics
Mix of autocratic and participative. Style change based on skills, education, culture. Strong problem solving focus
Situational - When is it appropriate?
During change processes. Cross cultural expansion. Large organisations with a diverse workforce
Situational - Adapting
Balancing autocratic and participative depending on team. Ensure consistency to avoid employee uncertainty