Operations Management (edited ver.)

2Y2 | PREFI

Virtual Office

Start-up technopreneurs most commonly use _______ workplaces.

Virtual Office

It considers an expansion in efficiency, a decrease in driving expenses and greater adaptability.

Virtual Office

A ______________ has provided flexibility and mobility in business operations. It also made accessibility, sharing, backup, and recovery of data simpler.

Virtual Office

It enhances collaboration, boosts productivity, but also aids in business continuity.

The steps to setting up a virtual office are as follows (Martin Liam, n.d):

• Step 1

Set up a phone system and office address.

• Step 2

Acquire a domain name and e-mail address.

• Step 3

Adopt the right tools and equipment.

➢ Billing and Invoicing Solution

➢ File Sharing and Document Management System

➢ Backup and Recovery Solution

• Step 4

Set up collaboration and communication tools.

➢ Instant Messaging Apps and Video Conferencing Software

➢ Social Media Pages

➢ Project Management Tools

• Step 5

Establish the organizational rules and regulations

The 5s

The 5s

Sakichi Toyoda

The 5s was an idea of Sakichi Toyoda

Kiichiro

Sakichi Toyoda's son

Taiichi Ohno

a Toyota engineer.

5S

became a methodology in all plants of Toyota worldwide after World War II.

Total Production System / TPS

5S was called the ____________________________.

The three (3) pioneers visited the United States to see how Ford Motor Company works. While observing its processes, they noticed that time was wasted since workers from the other line needed to wait for one step to be completed before they could work on their share of the production.

The three (3) addressed what they saw and ushered in the 5S methodology.

5S

In this method, each employee is important. It also tells them that their work is essential to the process and that what they do contributes to the business's success.

5S

To a layperson, this is simply a method of organizing and cleaning the workplace to get the best and most efficient results.

However, __ is a system of organizing workspaces to perform work efficiently, effectively, and safely.

5S

This system focuses on putting everything where it belongs and keeping workplaces tidy, thus making it easier for workers to do their jobs and protecting them from possible injury.

Seiri

It means sorting in English.

Seiri

This principle tells the employee to organize the important tools and materials they need for their work and to discard the ones they do not need.

Seiton

It means to set in order in English.

Seiton

This principle tells the worker to arrange their tools and materials so that few movements will be needed to locate them when they need to use them.

Seiso

It means cleanliness or shine in English.

Seiso

It emphasizes that cleaning the workplace should be a daily habit.

Seiketsu

It means standardized in English.

Seiketsu

It teaches the employee their role in maintaining and following the first three (3) “Ss” of the 5S system.

Seiketsu

Part of standardizing is assigning employees regular tasks, schedules, and instructions to make the activities routines.

Shitsuke

It means “discipline” or “sustain” in English.

Shitsuke

It teaches the employee that the 5S method is an ongoing process and a continuing responsibility.

Operations management

is the administration of business practices to create the highest degree of efficiency possible within an enterprise. It involves utilizing resources from people, materials, equipment, and technology.

Operations management

aims to keep critical quality standards while ensuring that day-to-day operations are efficient, cost-effective, and timely.

Operations management

It also aims to strategize how to effectively build structures for its operations, manipulate and utilize information technology networks to hasten work processes, and use proper inventory systems.

Role of Operations Management in a Business

Role of Operations Management in a Business

The responsibilities of operations management range from the following (Dhoul, 2022):

The responsibilities of operations management range from the following (Dhoul, 2022):

• Capacity planning

It involves evaluating the number of products or services a business can sell or distribute in a given time frame.

• Product design and service design

To ensure that customer requirements and expectations are met, new concepts are generated, and a service or product is developed. It also involves a product's cost-effectiveness and meeting customer requirements.

• Quality control

Quality management or assurance involves checking for potential problems or errors in services or products at every stage of the production process or during service operations.

• Process improvement and optimization

It involves evaluating the steps in a process, either completely rewriting it or rearranging the steps to work best.

• Supply chain management

It involves controlling the sourcing of supplies, the production process, inventory management, sales, and distribution at reasonable rates while managing the supply chain process. As a result, overhead costs are reduced, production is efficient, and products are delivered on time.

Workplace Layout

An office layout that was once a cubicle or a room enclosed by four walls has evolved into an open, airy space that makes collaborating easier and gives employees more visibility.

Workplace Layout

Office layout plans define the architecture of collaboration, cross-functional operations, and elements that focus on maximizing productivity, learning, and employee satisfaction.

Open Office Design

Workstations are arranged in various ways, some touching each other and others clustered in work zones of varying sizes.

Open Office Design

Managers and everyone in the office sit together, allowing for open discussion throughout the open area. Additionally, it may result in operational efficiencies. Workers' ability to communicate directly in open offices instead of relying on e-mail has been credited with significant reductions in e-mail traffic and significant increases in decision-making.

Cellular Office Design

The entire office space is divided into individual spaces or cubicles, so employees can each have private areas in this popular layout.

Cellular Office Design

It facilitates the systematization of office operations and provides a focused work environment. Individual spaces are made by using partitions, windows, doors, or studs in the ceiling.

Co-Working Office Design

_________________ plans are popular with workers without a designated workspace.

Co-Working Office Design

Desks can be assigned to workers based on their jobs. This arrangement may be ideal for encouraging staff members to interact socially.

Combination Office Design

It is a particularly adaptable office layout. A ___ ______ layout might be the best choice to incorporate open and mobile work options.

Combination Office Design

In contrast to the typical cellular layout, you can design individual cubicles that incorporate smaller spaces.

Combination Office Design

You can strategically position office furniture to divide spaces rather than installing windows or doors.