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theory x
assumes that workers are basically lazy, error-prone, and extrinsically motivated
theory y
assumes that employees like work, are creative, seek responsibility, and can exercise self-direction
autocratic
no involving employees in decisions
democratic
allowing employee participation in decisions
Laissez-faire
leave decisions up to employees
leadership attribution error
people have a tendency to over-attribute blame (credit) the leader when a group experiences failure (success), discounting any other reasons
managers
direct, control, and plan the work of others, ensure processes operate smoothly
leaders
motivate, promote team cohesion, inspire people and create a vision
trait approach
traits that distinguish leaders from non-leaders, some differences have predictive value for leader emergence
downsides of trait approach
ignores context where leadership occurs, little support for leader effectiveness, inconsistencies
behavioral approach
what behaviors made others perceive people as leaders
task oriented behavioral approach
provide instructions, assign specific tasks, works best for external locus of control groups
people oriented behavioral approach
show concern and consideration for employee feelings and attitudes, works best for internal locus of contorl groups
downsides of behavioral approach
also ignores situation where leadership occurs, difficult to know which behavioral approach to use, employees don't interperet behavioral the same way
contemporary approach
acknowledge there is no universal behavioral approach or trait, effective leaders adapt their approaches to the group
transformational leadership
effectiveness is determined by charisma, attracting and charming others, comes from learned behaviors
leader-membership exchange (lmx)
leader effectiveness is determined by quality of relationship between leader and follower, trust and respect lead to higher commitment levels
establishing high quality LMX
interactional justice, real-time feedback, mentorship and opportunities for development
servant leadership
effectiveness is determined by how well a leader serves the needs of others, employees who feel understood are more committed
authentic leadership
effective leaders stay true to their own values, not trying to fit into societal expectations, more trust with authenticity
unlocking leadership potential
The best leaders constantly adapt and
draw from different leadership styles
social capital
potential to acquire resources, favors, or information through personal connections
benefits of social capital
jobs filled through personal connections, high quality relationships are the strongest predictor of life satisfaction
central connectors
people who are linked to the greatest number of people
benefits of being a central connector
more access to information and expertise, more resources at your disposal, greater visibility
central connector implications for behaviors
better job performance
boundary spanners
people who connect one disconnected group to another
benefits of boundary spanning
access to unique information, control and leverage how the two groups interact
boundary spanning implications for behaviors
helps job performance if creativity and innovation are important
advise/instrumental ties
relationships people seek out for task-related issues
benefits of advice ties
more likely to develop workable solutions
friendship/expressive ties
relationships that extend beyond job-related information, emotional support and connection
benefits of friendship ties
positive job attitudes and more incentives to stay
strong ties
people you know very well and interact with on a daily basis, marked by intimacy
weak ties
people you know but interact with infrequently, marked by distance
the strength of weak ties
information from strong ties tends to be redundant, more access to different information