OAM Social Networks and Leadership

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37 Terms

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theory x

assumes that workers are basically lazy, error-prone, and extrinsically motivated

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theory y

assumes that employees like work, are creative, seek responsibility, and can exercise self-direction

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autocratic

no involving employees in decisions

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democratic

allowing employee participation in decisions

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Laissez-faire

leave decisions up to employees

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leadership attribution error

people have a tendency to over-attribute blame (credit) the leader when a group experiences failure (success), discounting any other reasons

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managers

direct, control, and plan the work of others, ensure processes operate smoothly

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leaders

motivate, promote team cohesion, inspire people and create a vision

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trait approach

traits that distinguish leaders from non-leaders, some differences have predictive value for leader emergence

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downsides of trait approach

ignores context where leadership occurs, little support for leader effectiveness, inconsistencies

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behavioral approach

what behaviors made others perceive people as leaders

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task oriented behavioral approach

provide instructions, assign specific tasks, works best for external locus of control groups

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people oriented behavioral approach

show concern and consideration for employee feelings and attitudes, works best for internal locus of contorl groups

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downsides of behavioral approach

also ignores situation where leadership occurs, difficult to know which behavioral approach to use, employees don't interperet behavioral the same way

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contemporary approach

acknowledge there is no universal behavioral approach or trait, effective leaders adapt their approaches to the group

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transformational leadership

effectiveness is determined by charisma, attracting and charming others, comes from learned behaviors

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leader-membership exchange (lmx)

leader effectiveness is determined by quality of relationship between leader and follower, trust and respect lead to higher commitment levels

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establishing high quality LMX

interactional justice, real-time feedback, mentorship and opportunities for development

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servant leadership

effectiveness is determined by how well a leader serves the needs of others, employees who feel understood are more committed

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authentic leadership

effective leaders stay true to their own values, not trying to fit into societal expectations, more trust with authenticity

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unlocking leadership potential

The best leaders constantly adapt and

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draw from different leadership styles

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social capital

potential to acquire resources, favors, or information through personal connections

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benefits of social capital

jobs filled through personal connections, high quality relationships are the strongest predictor of life satisfaction

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central connectors

people who are linked to the greatest number of people

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benefits of being a central connector

more access to information and expertise, more resources at your disposal, greater visibility

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central connector implications for behaviors

better job performance

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boundary spanners

people who connect one disconnected group to another

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benefits of boundary spanning

access to unique information, control and leverage how the two groups interact

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boundary spanning implications for behaviors

helps job performance if creativity and innovation are important

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advise/instrumental ties

relationships people seek out for task-related issues

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benefits of advice ties

more likely to develop workable solutions

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friendship/expressive ties

relationships that extend beyond job-related information, emotional support and connection

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benefits of friendship ties

positive job attitudes and more incentives to stay

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strong ties

people you know very well and interact with on a daily basis, marked by intimacy

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weak ties

people you know but interact with infrequently, marked by distance

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the strength of weak ties

information from strong ties tends to be redundant, more access to different information