S1 Q1 OR 1

process of exchanging information, ideas, thoughts, or feelings

Communication is the _________________ between individuals or groups

• understand others

• resolve problems

• build relationships

why do we need communication?

verbal, non-verbal, written, visual

four types of communication

verbal communication

most common and familiar type of communication. involves spoken language and active listening

non-verbal communication

goes beyond words and is expressed through facial expressions, gestures, and body language. can contradict verbal messages

written communication

through messages, information, or ideas through written words. relevant in the digital age today

visual communication

utilizes images, graphs, infographics, charts, and diagrams. useful for conveying complex data or concept and can be easy to understand

sender, message, encode channel, reciever, decode, feedback, noise

eight elements of communication

source/sender

initiates the communication process, intends to convey information ideas or feelings

message/idea

content of the communication, what the sender wants to share

encode/encoding

process of converting message to symbols, words, gestures or visuals. how sender wants to express the message

communication channel/channel

means by which message is conveyed from, from sender to reciever (medium) like face to face or phone call

reciever

recieves message and interprets it. effectiveness of the communication depends on the reciever's ability to comprehend the message

decoding/decode

process where reciever interprets or understand the message, influenced by reciever's background, context, and experiences

feedback

enables sender to gain the response and understanding of the reciever

communication process model

a fundamental framework that illustrates how messages are exchanged between a sender and a reciever