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communication definition
a process of sharing meaning
Laswell 1948 linear model of communication
Who -> what -> channel -> whom _. effet
Shannon & Weaver 1949 model
speaker -> message -> channel -> receiver -> effect
noise
any disturbance that interferes with the transmission of a message
David Berlo's SMCR Model
speaker -> message -> channel -> receiver (-> feedback loop). Message is encoded then sent through the channel as symbols (like words, music, pictures) then decoded by the receiver back into concepts.
reception and audience theories
messages are polysemic - multiple meanings. There are factors that predict why receivers receive the message they do
Stuart Hall: Encoding and Decoding
production (encoding) - circulation - use (consumption and decoding) - reproduction (application or effects of the message received)
modes of encoding (Hall)
dominant (decoding matches encoding), negotiating (shares some traits with dominant meaning but differs with the receiver's experiences),
oppositional (the opposite of the intended meaning)
Nature of Interpersonal Communication
1. occurs among interdependent individuals
2. inherently relational
3. exists on a continuum
4. involves choices
5. inevitable and irreversible
6. verbal and nonverbal
role relationship
Two people who share some degree of behavioral interdependence; although people in such relationships are usually interchangeable and are not psychologically or behaviorally unique.
interpersonal relationship
two people who share repeated interactions over time, can influence one another, and have unique interaction patterns
close relationship
two people in an interpersonal relationship characterized by enduring bonds, emotional attachment, personal need fulfillment, and irreplaceability
Relational Development Model
contact, involvement, intimacy, deterioration
contact
perceptual then interactional (both impersonal). First four minutes of initial interaction. You can exit contact at this stage
involvement
testing initial impression - intensifying. Note you can exit contact at this stage, re-do this stage, or head back to the contact stage. Or you can progress to intimacy.
intimacy
establishing a close relationship and you come to share each others' social networks. Interpersonal commitment and social bonding phase
deterioration
weakening of bonds - intrapersonal dissatisfaction then withdrawal
possibility 1: repair
intrapersonal repair and interpersonal repair
possibility 2: dissolution
interpersonal separation - reidentifying as individuals. Also social/public separation
Social Penetration Theory
theory that proposes relationships develop through increases in self-disclosure
The social penetration model is used to describe which two dimensions of communication?
breadth and depth
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
comparison level
the cost-benefit ratio that people believe they deserve or could attain in another relationship
Relational Dialectics (Baxter and Montgomery)
All dyads struggle with opposing needs or desires. Autonomy vs connection, openness vs closedness, novelty vs predictability
language
a system of symbols that allows people to communicate with one another
speech acts
communicative acts that carry meaning beyond the words and phrases used within them, for example, apologies and promises
indirectness
the meaning beyond the literal
Implicature
inferences that hearers make from an utterance to understand the intent of the speaker
pragmatics
the appropriate use of language in different contexts
language attitudes
status, solidarity
speech rate
the faster the rate, the higher the status. no effect on solidarity
lexical diversity
refers to the size of a speaker's vocabulary; the number of different words a person uses when talking about a particular topic. Higher lexical diversity means higher status and lower solidarity
taboo language
arbitrary Words that are avoided because they are considered offensive, embarrassing, obscene or unpleasant.
reasons to study intercultural communication
demographics of US
economic
technological
self-awareness/ethnocentrism
culture
learned patterns of perceptions, values, and behaviors shared by a group of people
Socialization
the process by which individuals internalize the values, beliefs, and norms of a given society and learn to function as members of that society
membership in groups
Can be voluntary (profession, nationality, politics, religion, socioeconomic status) or involuntary (race, gender, age, family)
Iceberg Model of Culture
"Overt culture" above the waterline- language, dress, behaviors, habits, food. "covert culture" below the waterline- values, norms, beliefs, attitudes, assumptions
Hofstede's Cultural Dimensions
Individualism-Collectivism, Power Distance, Uncertainty Avoidance, Masculinity-Femininity, and Long-Term--Short-Term Orientation.
mass communication
communication to a large audience that is transmitted by media
sender in mass communication
complex organization that uses standardized practices to disseminate messages while actively promoting ITSELF in order to attract as many audience members as possible, then conditioning those audience members for habitual repeated exposures
vertical ownership
the combination in one company of two or more stages of production normally operated by separate companies.
Horizontal ownership
system of consolidating many firms in the same business
CR4
the four firm concentration ratio, equal to the percentage of total domestic sales accounted for by the four largest firms in the industry
CR8
sum of market shares of top 8 firms
Niche Audience
A relatively small audience with specialised interests, tastes, and backgrounds, and values
identifying niches
segmented geographically, demographically, social class, income level, psychological characteristics and geo-demographic segmentation AND psychographic segmentation - MOST EFFECTIVE
VALS
popular psychographic method in consumer research that divides consumers into groups based on resources and consumer behavior motivations (VALUES, ATTITUDES, LIFE STYLES)
audience conditioning
a strategy used by media organizations to make their existing audience members want to continually expose themselves to their subsequent messages
exposure states
automatic, attentional, transported, self-reflexive
computer mediated communication
the exchange of messages carried through an intervening system of digital electronic storage and transmitted between two or more people
IRC (Internet Relay Chat)
A protocol that enables users running special IRC client software to communicate instantly with other participants in a chat room on the Internet.
mostly text based communication but emoticons have changed the game. Way to compensate for lack of nonverbal cues
social networking site
Boyd & Ellison, 2007: web based services that allow people to construct a public/semipublic profile, using a bounded system. Second, articulate a list of other users with whom they share a connection. Third, view/traverse that list of connections and those made by others within the system.
cues-filtered-out theory
lack of cues in CMC promotes more neutral, underdeveloped, or even more negative impressions compared to Face-to-face interaction
social presence theory
suggests that CMC deprives users of the sense that another actual person is involved in the interaction
Media Richness Theory
purports that CMC bandwidth is too narrow to convey rich relational messages
Social Information Processing Theory
theory that suggests people can communicate relational and emotional messages via the internet, although such messages take longer to express without nonverbal cues
hyperpersonal communication theory
digital interactions can become intense and overly intimate beyond what would occur in face-to-face relationship - can lead to exaggerated, overinflated, or stereotyped impressions
networks
sets of informal and formal social ties that link people to each other
3 assumptions of social network analysis
1. connections or relations matter
2. networks create asymmetries
3. networks have no agency but they activate mechanisms and generate emerging phenomena.
social network analysis
the process of investigationg social networks using network and graph theories
nodes on a network
nodes (vertices, points) and ties. Nodes can be people, countries, organizations. Exogenous and endogenous attributes.
ties on a network
Connections that can be positive (friends) or negative (enemies - US is tied to Russia), weighted or unweighted. Sometimes called edges (when undirected) or arcs (when directed)
Degree of a Network
number of ties each node has to other nodes
Ego Network
the web and characteristics of social relationships that surround an individual, from the focal individual's perspective
Complete (global) network
the web and characteristics of social relationships that connect everyone - need to set up the boundaries of what your complete network will be - say all the students in a class
network topologies
The web of connections that make up the shape of a network. This does nOT have to do with how it's drawn. If you drop a bunch of buttons connected with strings, the shape changes but the topology stays the same
Network Data Structure
usually a matrix of numbers 0 and 1 - rows and columns are the nodes - "1" indicates a tie between the nodes and "0" indicates no tie between the nodes.
network Data Collection Methods
name generator method
name interpreter method
small world phenomenon
The principle that we are all linked by short chains of acquaintances
small world properties
high local clustering (redundancy/density in a network) and low average path length (average number of steps along the shortest path for any pair of nodes in the network - efficiency of information flow in a network)
media effects
The influence of media coverage on average citizens' opinions and actions. Can be at the level of cognitions (thoughts), attitudes, beliefs, affect (emotion), physiology, or behavior
differential susceptibility
the idea that people vary in how sensitive they are to media effects. Susceptibility variables: disposition, developmental level, social context
Disposition in media choice
Disposition affects the media you use/choose and how you are affected by the medium - men choose more violent content than women. They are more SUSCEPTIBLE to being impacted by violent content because they ingest more of it
developmental level
children. idk.