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Ch 1. Definitions of Communication: Connection
Build relationships
Ch 1.Definitions of Communication: Dialogue
Create Mutual Understanding
Ch 1. Definitions of Communication: Expression
Share Experiences
Ch 1. Definitions of Communication: Information
Transmit Knowledge
Ch 1. Definitions of Communication: Persuasion
Changes Attitudes, Beliefs, and Actions
Ch 1. Definitions of Communication: Symbolic Interaction
Constitutes our Reality
Ch 1. Social Construction
knowledge, meaning, and reality are not inherent or objective, but are actively created and maintained through human interaction, communication, and social agreement
Ch 2. Communication Tiers: Message
Verbal and nonverbal communication. Signs and symbols. Intention and unintentional communication.
Ch 2. Communication tiers: Communicator
The relationship between the message and its creator. Relationships as created through communication. Role of communication in creating culture.
Ch 2. Communication tiers: Level
Power indefinites that communication discipline includes interpersonal, group, and public. Each _____ is distinguished by patterns of communication.
Ch 2. Communication tiers: Contexts
Describes the situation. Education, family, health, legal, organizational, religion, sports mediated.
Ch 2. Discourses of Communication: Normative Studies
Mirrors those of the natural sciences. ________ highlights the search for law-like rules/patterns that govern human experience. Usually backed by quantitative data. EX: affection exchange theory.
Ch 2. Discourses of Communication: Interpretive Studies
Research participants themselves are privileged over the research process. They are concerned with people as active sense makers, so research participants. Focus on local meaning making and shared norms. EX: Stigma Management Communication Theory.
Ch 2. Discourses of Communication: Dialogic Studies
Researchers working within the _____ tradition share with critical studies an interest in domination, but they see domination as a situational rather than a preexisting structural condition. More oriented towards addressing issues in a local environment. EX: cultural contracts theory
Ch 2. Discourses of Communication: Critical Studies
Researchers interested in _____ studies identify and critique various forms of social domination and oppression. Their goal is emancipation from false and distorted constructions of reality that appear normative or natural but in fact favor certain social interests. EX: critical race theory
Ch 2. Traditions of Communication Theory: Semiotic
Focuses on how meaning is created through signs, symbols, and language.
Ch 2. Traditions of Communication Theory: Phenomenological
Focuses on how individuals experience communication and interpret meaning through dialogue.
Ch 2. Traditions of Communication Theory: Cybernetic
Views communication as systems of information processing that rely on feedback and interdependence.
Ch 2. Traditions of Communication Theory: Sociopsychological
Examines how communication influences individual attitudes, beliefs, and behaviors.
Ch 2. Traditions of Communication Theory: Sociocultural
Focuses on how communication creates and reflects culture, norms, and shared social realities.
Ch 2. Traditions of Communication Theory: Critical
Examines power structures, oppression, and how communication can promote social change.
Ch 2. Traditions of Communication Theory: Rhetorical
Studies public persuasion and how communication influences audiences in society.
Ch 3. Attribution Theory
The process of explaining the causes of behavior by making judgments about internal traits or external situations.
Ch 3. Social Judgment
How people evaluate and respond to persuasive messages based on their existing attitudes and beliefs, which is symbolized by an anchor.
Ch 3. Communication Competence
The ability to communicate effectively, appropriately, and skillfully in different situations. Comes from knowledge (content & procedural), motivation (positive or negative), skills (repeatable & intentional).
Ch 3. Presentation of the Self
The idea that people manage impressions and perform certain roles to influence how others perceive them. Everyday situations viewed as a performance that we try to align with norms and expectations. We draw upon scripts. (Front stage & back stage)
Ch 3. +Uncertainty Reduction
In initial encounters between strangers, communicators use passive, active, interactive, retroactive, and extractive information-seeking strategies to reduce uncertainty
Ch 4. Systems Theory
A theory that views communication as part of interconnected systems that influence each other and adapt through feedback. A system works together, and a change in one part affects the whole system.
Ch 4. Narrative Theory
The idea that humans understand and communicate meaning through stories.
Ch 4. Identification
A persuasion strategy where a communicator creates a sense of shared values, beliefs, or experiences with the audience.
Ch 4. Inoculation Theory
A theory explaining how exposure to weak counterarguments can strengthen resistance to persuasion.
Ch 4. +Coordinated Management of Meaning
Explains how people create and manage shared meaning through communication and interaction.
Ch 4. +Speech Acts
The idea that communication does not just convey information but also performs actions (like promising, apologizing, requesting).
Ch 5. Media Framing
The way media select, emphasize, and organize information to shape how audiences interpret events.
Ch 5. Spiral of Silence
The tendency for people to withhold opinions they believe are unpopular to avoid social isolation.
Ch 5. Uses and Gratification
A theory that sees audiences as active users who choose media to satisfy specific needs like entertainment or information.
Ch 5. Medium Theory
The idea that the form of media itself shapes communication and society (“the ______ is the message”).
Ch 5. +Agenda-Setting
The idea that media influence what issues people think are important by giving certain topics more attention.
Ch 6. Media Multiplicity
The use of multiple communication channels within relationships, often related to the strength of social ties. There is a wide variety of media platforms and communication channels available today.
Ch 6. Hyper (In)visibility
A concept describing how groups are either invisible in media or overly stereotyped and misrepresented.
Ch 6. Transactional Affordance Theory of Social Media Use
Explains how social media effects depend on the interaction between users and platform features like asynchronicity, cue manageability, and scalability.
Ch 6. Adaptive Structuration
A theory explaining how people adapt and use communication technologies differently based on social rules, structures, and interactions.
Ch 7. Family Communication Patterns
The ways families develop communication norms that shape relationships, decision making, and interaction styles.
Ch 7. Equity Theory
The idea that people evaluate relationships based on fairness in the balance of rewards and costs.
Ch 7. Relational Dialectics
The theory that relationships involve ongoing tensions between opposing needs (Autonomy/Connectedness, Openness/Closedness, Novelty/Predictability, Instrumentality/Affection, Equality/Inequality, Favoritism/Impartiality)
Ch 7. +Communicate Bond Belong
The idea that communication helps people form bonds and develop a sense of belonging within relationships and communities.
Models of Communication
Conceptual frameworks that explain how communication works and how messages move between people.
Models of Communication: transmissional
A model where a sender transmits a message to a passive receiver.
Models of Communication: Transactional
A model where communicators simultaneously send and receive messages.
Models of Communication: Strategic Ambiguity
The deliberate use of unclear or vague messages to allow multiple interpretations.
Models of Communication: Balancing Creativity & Constraint
The idea that communication operates within social rules and structures but still allows individual choice and agency.
Family Communications Patterns Theory: Consensual
High conversation and high conformity
Family Communications Patterns Theory: Pluralistic
High conversation and low conformity
Family Communications Patterns Theory: Protective
Low conversation, high conformity
Family Communications Patterns Theory: Laissez-Faire
Low conversation and low conformity