Pharm 122: Drug Information Question Process and Principles of HealthCare Ethics

In order, name the steps to drug information process

1. Receive

2. Clarify

3. Classify

4. Search

5. Analyze

6. Formulate

7. Communicate

8. Follow Up

Define Receive in DI process

Determine who the requestor is (ex: providers vs. patient), urgency, contact info

Define Clarify in DI process

Ask follow up questions to provide more context to the request, collect patient info

Define Classify in DI process

organize and classify the request to identify best resources to use

Define Search in DI process

use appropriate search strategy: Tertiary<Secondary<Primary (think 3,2,1)

confirm with multiple sources

Define Analyze in DI process

Evaluate information in resources for accuracy, discrepancies, bias, etc.

Define Formulate in DI process

Formulate response based on requesters background, preference

Define Communicate in DI process

provide a response that matches the requestor’s health literacy level and preferred communication method in a timely manner

Define Follow-Up in DI process

Check if the requestor has question and if the information was received/resolved

what are the four principles of healthcare ethics

1. Beneficience

2. Autonomy

3. Nonmaleficience

4. Justice

Define Beneficence and give ex

def: whatever is done or said is for the patient’s good

ex: the benefits of treatment must outweigh the risks

Define Autonomy and give ex

def: respect for the person and his/her right to self-determination

ex: it is the patients right to decide which treatments they do or do not receive

Define nonmaleficence and give ex

Def: whatever is done or said will do the patient no harm

ex: never lie to patient

define justice and give ex

def: equitable allocation of healthcare resources according to need, not wealth, class reed, or color

ex: treat patients based on medical needs

under analyze in the DI process, what are the steps?

Currency: the timeliness of the information

Relevance: the importance of the information for your needs

Accuracy: the reliability, truthfulness and correctness of the content

Authority: The source of the information

Purpose: The reason the information exists