10a/ accommodation service

Star

A symbol in a rating system that judges the quality of hotels and restaurants

-csillag

Porter

A person who helps hotel guests with their luggage

-hordár

Luggage trolley

A small vehicle with wheels which is used for carrying things

-poggyászkocsi

Front desk

The reception area in a hotel where guests check in and are helped with other requests

-recepció

Lobby

The area in a large building or hotel near the entrance

-előcsarnok

Key card

A plastic card that is used to open a door that has an electronic lock

-kulcskártya

Tip

A small amount of extra money given to sb for his/her services

-borravaló

Linen

Bed sheets, blankets, pillow cases, towels

-vászon

Housekeeping

The department in a hotel that is responsible for cleaning

-háztartás

Complimentary

Sth that is offered for free

-ingyenes

Wake-up call

A telephone call that is made to a hotel guest in order to wake them up

-ébresztőhívás

Valet

The person who parks cars at a hotel, restaurant, etc

-inas