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What are the steps in the decision making frame work
Outline prob and related unknowns
Identify suitable options and gather relative qual and quant data (make assumptions here)
Calc relevant costs and benefits
Select option with max benefits meeting required qual criteria
Implement decision
Costs that directly matter to the particular decision being made now; assist in making the decision by helping to dismiss other costs; change between alternatives
Relevant costs
What are the three characteristics of relevant costs
Differential
Avoidable
Future
type of analysis that focuses on costs and benefits that differ between alternatives; also called relevant cost approach
Differential Approach
A method of decision-making that reviews all costs and options
total cost approach
Describes decisions in which a company compares the cost and logic of manufacturing a product versus buying it from a supplier
Insource v outsource (make v buy)
What are the processes that must me considered in a make/buy decision
Core
Critical
Commodity
The company must control these processes in house and NOT outsource, perhaps because they are proprietary or confidential
ex: companies quickly outsource IT but keep technological innovation in house
Core processes
process that can potentially be outsourced to reputable, best in class vendors
ex: financial services for small companies
critical processes
Processes that can often be outsourced without losing competitive advantage
ex: payroll processes
Commodity processes
Using a service provider in another country
offshoring
Describes a decision in which managers compare the costs of keeping or dropping a product line or a business segment
Keep v drop
What are four important factors to consider in a keep v drop decision
CM lost to drop
Unavoidable FC
Are avoided FC>CM given up
Bundled Purchases
Describes decisions in which companies determine which specific products and services, and how many of each, to make, stock, or offer.
Product mix
In simple product mix decisions, managers prioritize products with the highest ___ per unit, which then maximizes the company’s total ___ and, in turn, its operating income
Contribution Margin (CM)
ratio of actual sales of each product to total sales
sales mix
For product mix decisions with a constrained resource, managers prioritize products with the highest ___ per unit of the constrained resource
CM
Sales opportunities that companies contemplate in the short term to respond to a customer’s special request
special orders
What is the guideline for special order decisions
calc the differential CM from special order - FC
stop and stay exactly as is
status quo
The costs and benefits of those paths not taken when a decision is made; potential benefits less potential costs
opportunity costs
Fixed costs that are clearly attributable to a product line, segment, or division
Direct FC
Measures the economic value each business segment provides to an organization
segment margin
Segment Margin =
Sales - VC - Direct FC
Costs of providing the factory’s capacity and/or keeping the factory itself in operation
Common FC
What are the main types of common fixed costs? (5)
Rent
Depreciation on facility
Property taxes
Insurance
Heating/AC
What are the main types of direct fixed costs (4)
Equipment
Depreciation on equipment used in product line
Supervisors salary (over product line)
Workers wages (in product line)
Fixed costs that are not differential, are not relevant to make v buy decision or keep v drop decision because are for facility and provide capacity to operate; are unavoidable
Common FC
What are the characteristics of common FCs
Not differential
Not relevant
Unavoidable
Fixed costs that can be readily assigned to a certain project, product, or business segment
Allocated FC
What are the characteristics of allocated FCs
Unavoidable
Allocated
Only eliminated by going out of business