Organizational Culture OBHR

What is Organizational culture?

It refers to a system of shared assumptions, values, and beliefs that indicate what behavior is appropriate within an organization.

Why is culture largely considered invisible?

Many elements are a function of social cues rather than written policies.

When do individuals tend to become more aware of their organization’s culture?

When they can compare it to other organizations

What are the three levels that organizational culture consists of?

Assumptions, Values, and Artifacts.

What do Assumptions reflect at the deepest level of culture?

Beliefs about human nature and reality.

What are Values?

Shared principles, standards, and goals.

What are Artifacts?

Visible, tangible aspects of organizational culture.What is the first step in culture change?

What must leaders communicate when Creating a Sense of Urgency?

They must explain to employees why changing the fundamental way business is done is necessary for the company’s success.

Why is Changing Leaders and Other Key Players sometimes necessary for culture change?

Culture change often follows changes at the highest levels, and it may be helpful to remove managers and other powerful employees who are acting as a barrier to change.

How does Role Modeling aid culture change?

Employees modify their own beliefs and behaviors to reflect those of the leader, with the ultimate goal that these behaviors will trickle down to lower-level employees.

How are Training programs used in culture change?

Well-crafted training programs can teach employees the new norms and behavioral styles.

How does Changing the Reward System ensure changes have a lasting impact?

By rewarding employees who embrace the company’s new values and promoting these employees.

What is the purpose of Creating New Symbols and Stories?

Developing new rituals, symbols, and stories can increase the chance of a successful culture change and help enlist employee support.