ATI: Nurses Touch - Professional Communication

A nurse is preparing an educational lecture for bariatric clients. Which of the following should the nurse take into consideration when developing the lecture? (Select all that apply).

Audiovisuals should be used during the lecture.

The content should apply to all lecture participants.

A nurse is preparing to teach a client how to ambulate with crutches and is determining the client's readiness to learn. Which of the following factors should the nurse include in this assessment? (Select all that apply).

All of the above

A nurse asks a client how he learns best. The client states, "I think I learn the best when I can discuss the information with a group of people." This indicates that the client has a preference for which of the following?

Auditory

A nurse is preparing a toddler for surgery. Which of the following is appropriate for the nurse to take into consideration when developing the teaching plan?

Toddlers depend on their senses to learn.

A nurse is teaching a client who has a new diagnosis of diabetes mellitus type 1. Which of the following questions by the nurse addresses the client's affective domain?

"How do you feel diabetes will affect your lifestyle?"

A nurse is caring for a client who has a new prescription for digoxin (Lanoxin). Which of the following should the nurse first teach the client?

"Your provider is prescribing this medication to strengthen your heart's contractions.

A nurse is preparing an adult client's teaching plan and gathering information about the client's culture. Which of the following client statements helps the nurse understand the client's social organization?

"My mother needs to be present for any teaching."

A nurse is evaluating a client's ability to self-administer insulin. Which of the following behaviors is reflective of the mechanism level of the psychomotor domain?

The client demonstrates confidence in a performing an insulin injection.

Which of the following should the nurse take into consideration when selecting an environment to provide client education? (Select all that apply.)

All of the above

A nurse is providing discharge teaching for an adolescent client. Which of the following teaching strategies is appropriate for the nurse to use when teaching this client? (Select all that apply).

All of the above

A nurse is communicating with a pharmacist about receiving a stat medication for a client who is in a hypertensive crisis. Which of the following demonstrates the most collaborative response by the pharmacist?

"I plan to verify the order now and will personally bring it to you."

A nurse is ridiculing another nurse concerning vacation time when the. charge nurse approaches. Which of the following is an appropriate mediation response by the charge nurse?

"I want to hear each of your opinions to end the arguing."

Which of the following hinder equitable care for a client of another culture? (Select all that apply)

All of the above

A nurse is considering the cultural components in the plan of care for a client who is of Asian descent. Which of the following should be considered?

Evaluate nontraditional healing methods.

A nurse is preparing to communicate with a client using telecommunication. Which of the following are benefits to telecommunication when considering geographical distance? (Select all that apply.)

All of the above

A charge nurse is preparing informational material for the nursing staff on cultural competence. Which of the following should she include when discussing components of cultural congruent behavior? (Select all that apply.)

All of the above

A nurse using communication techniques to resolve a conflict. Which of the following examples by the nurse displays effective communication?

All of the above

A nurse is trying to negotiate an intradepartmental conflict for a win-win outcome. Which of the following is an appropriate response by the nurse?

"I can see we all have different opinions but agree on your way."

A nurse is involved in a working group among an interdisciplinary team. Which of the following is an example of a maintenance role?

Gatekeeper

A nurse is reviewing information on Hispanic culture before caring for a client who speaks only Spanish. Which of the following should bridge the cultural gap?

Expanding knowledge of the client's values.

A nurse manager is reviewing concepts related to organizational communication with a group of charge nurses. Which of the following statements made by a charge nurse requires additional teaching?

"Information should be informally distributed."

Which of the following types of communication is informal, becomes distorted, and typically involves three or four individuals?

Grapevine

Which of the following should be included in an interprofessional or interdisciplinary team? (Select all that apply.)

All of the above

A charge nurse is reviewing organizational structure with a group of newly licensed nurses. Which of the following should she include in her discussion? (Select all that apply.)

All of the above

A nurse is reviewing professional communication skills with a newly licensed nurse. Which of the following is a form of effective communication?

Assertive

A nurse manager is discussing aggressive communication with a nurse who is having conflicts with peers due to her ineffective communication patterns. Which of the following should the nurse manager identify as a characteristics of aggressive communication?

Infringes on the rights of others.

A nurse manager is conducting an in-service on ineffective communication patterns. Which of the following should she include when discussing components of passive communication? (Select all that apply.)

All of the above

Which of the following should a nurse include in the verbal SBAR report to a provider? (Select all that apply.)

All of the above

A nurse manager is discussing formal and informal structures of processes with a newly licensed nurse. Which of the following statements made by the newly licensed nurse requires further teaching?

"Informal structures are visible."

A nurse manager is discussing organizational concepts in a charge nurse meeting. Which of the following statements by a charge nurse indicates a need for further teaching?

"Smaller organizations find communication more difficult due to size and complex processes."

Which of the following statements is an example of a therapeutic communication technique?

"Tell me about your relationship with your wife."

Which of the following is an example of the nurse using clarification to facilitate communication? (Select all that apply.)

"What would you say is the main point of what you are saying?"

"I am not sure I am following you."

A nurse is admitting a client who has schizophrenia. The client states, "The FBI has bugged the phone and is monitoring my calls." Which of the following responses by the nurse is appropriate?"

"I understand that you believe this is true, and it must be very frightening for you."

A nurse is implementing therapeutic communication techniques with a client in an outpatient mental health facility. Which of the following actions allows the client an opportunity to organize thoughts, consider a topic, or think through a point?

Use of silence

A nurse is caring for a client who states, "I would like to go out on a date with you." Which of the following is an appropriate response by the nurse?

Inform the client that this is an inappropriate statement.

A nurse is caring for an older adult client who recently lost his spouse following lung cancer. The client states, "No one understands. She was my life." Which of the following responses is appropriate?

"This must be a difficult time for you."

A client presents at a community shelter after surviving the destruction of her home by a fire. Which of the following questions should the nurse ask to determine the client's ability to cope?

"Who do you talk to when you have the feeling of being overwhelmed?"

Which of the following are examples of a nurse using non-therapeutic communication? (Select all that apply.)

All of the above

A nurse is caring for a client who has depression. The client states, "Things are always going to be bad for me. I wish I could just go to sleep and forget about all my problems." Which of the following is an appropriate response by the nurse?

"It seems as though you're expressing feelings of hopelessness."

Which of the following is an example of closed-ended questioning? (Select all that apply.)

All of the above

Which of the following should not be included when discussing modes of computer-mediated communication?

Voicemail

A nurse is planning to document a conversation with a client who is preparing for a surgical procedure. Which of the following client information is an accurate and factual form of written communication? (Select all that apply.)

"Client states, 'I have a throbbing pain on my left foot.'"

"Client states, 'I feel nervous about having my foot removed.'"

Which of the following should not be included when discussing components of the communication process?

Tone of voice

A nurse manager is discussing the topic of personal space as it relates to nonverbal behavior with a staff nurse. Which of the following statements by the staff nurse indicates a need for further teaching?

"Use of personal space will increase the client's self-esteem."

Electronic health records capture data for which of the following? (Select all that apply)

All of the above

A charge nurse is discussing with a staff nurse the establishment of credibility when providing nursing care. Which of the following statements made by the staff nurse indicates a need for further teaching?

Using sympathy will help to build credibility.

A nurse engages in verbal communication with a client. Which of the following is reflective of the nurse's word selection?

Personal values

A nurse is counseling a client who recently received a diagnosis of type 1 diabetes mellitus. Which of the following is a component of nonverbal communication the nurse may display? (Select all that apply.)

All of the above

A nurse is using a health-related Internet blog. Which of the following is an acceptable use of this form of communication?

Access information

Which of the following are characteristics of effective written communication? (Select all that apply.)

All of the above