Industrial Psychology | Midterms

Group

It can be understood as a collection of individuals (two or more), who come together and interact with each other

Describing a Group

It is based on several key factors that shape how its members interact and achieve their objectives

Roles

Members may assume different positions

Group Communication

It fosters mutual influence among team members and enhances collaboration

Improving Communication in Organization

It refers to the process of enhancing how information is shared, understood, and utilized within a business

• Size

• Goals

• Norms

• Structure

• Roles

• Diversity

Key Factors in Describing a Group

• Belongingness

• Change

• Perception

• Readjustment

• Conformity

• Common Motives

• Power

• Continuous process

• Goal orientation

Principles of Group Dynamics

Training and development

A function of human resource management that is concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational settings

On-the-job Training (OJT)

A training method for non-supervisory employees that is usually utilized when employees need to learn a new process or skill required for the seamless execution of duties at the workplace

Readiness

It is one of the psychological principles of learning that implies the degree of willingness and eagerness of an individual to learn something new

• Readiness

• Exercise

• Effect

• Primacy

• Recency

• Intensity

• Freedom

7 Principles of Learning

Motivation

This is a state of mind, filled with energy and enthusiasm, which drives a person to work in a certain way to achieve desired goals

Abraham Maslow

He is considered the father of motivation theory, primarily due to his development of the Hierarchy of Needs

Hertzberg’s two-factor Theory

This is a content-based theory. It describes two sets of factors that may lead to either satisfaction or dissatisfaction.

Vroom’s expectancy Theory

This theory of motivation says that an individual’s motivation is affected by their expectations about the future

Bonus

A monetary reward that a company may give an employee based on their performance

Employee Satisfaction Survey

One example question for this way is “Are you happy with the opportunities for growth available in the company? (Rate from 1 to 10)

Employee satisfaction index (ESI)

One example question for this way is “Do you feel valued and recognized for your contributions at work? (1 = Never, 5 = Always)

Employee Net Promoter Score (eNPS)

This is a way to measure Job Satisfaction that includes Promoters, Passives, and Detractors

• Work environment

• Compensation and benefits

Components of Job Satisfaction