MGT 268 Final Exam Study (DSM QUESTIONS)

MGT 286 GVSU

Which of the following ERP vendors licensed the enterprise application PeopleSoft?

Oracle

Employed by firm and can perform any of the following roles during implementation?

Consultant

Understands technical aspects of ERP; helps plan, configure, and implement ERP systems for company use

System Analyst

Writers additional code where necessary for implementing ERP system

Developer

Defines objectives; organizes, plans, and leads team that implements ERP solution

Project Manager

Understands process aspects; helps plan, configure, and implement ERP systems for company use

Business Analyst

High-level planner of IS at an organization; ensures compatibility of technology and directs technology toward strategic goals

Architect

Trains end users on how ERP systems operates, explains their roles, and trains trainers

Trainer

What is the first step of ERP implementation?

op managers revisit their strategy so that the ERP system has clear goals.

In an organizational setup, which of the following business processes supported by enterprise systems is classified under manufacturing and production processes?

Material requirements planning

What is the second step of ERP implementation?

A gap analysis is conducted.

Just in Time (JIT) is __________.

a delivery method that synchronizes manufacturing and supply so that materials arrive just as the manufacturing process requires them

ERP systems are used to solve the __________ problem in business.

silo

While it is advantageous for international firms to consolidate all their operations within one large ERP implementation, some firms maintain __________, or an ERP for each country, business unit, or region.

multiple instances

A __________ analysis illustrates the differences between the business requirements that emerge from strategic planning and the capabilities of the ERP system.

gap

An ERP system configuration that is appropriate for a particular industry, such as retail, manufacturing, or health care, is called a(n) __________.

industry-specific platform

What is the final step of ERP implementation?

The IT staff writes procedures, trains the users, and tests the system

When ERP software is customized to meet customer requirements without changing program code, this customization is called __________.

configuration

The primary purpose of an enterprise resource planning (ERP) system is __________.

integration of functional systems within an organization which solves the silo problem

Which of the following ERP vendors was the first to provide industry-specific solutions to its ERP customers?

SAP

Which of the following could be considered the best consequence of the ERP implementation within the company?

Empowering the end users to be their own data analyst

__________ is software used to efficiently manage inventory, production, and labor.

Material requirements planning

What does SAP stand for?

Systems, Applications, Products

A bill of material is __________.

a structure or description that specifies the raw materials, quantities, and subassemblies to create a product

A(n) __________ is a distinct and logical grouping of processes.

module

Dashboards are __________.

easy to read, concise, up-to-the minute displays of process KPIs