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Information Systems
Interrelated components that manage information to support decision making and control, along with helping with analysis, visualization, and product creation
Globalization
Widespread movement of goods, services, capital, tech, & info
MIS
Tech
Management
Operations
6 Reasons IS is Important in Business
Operational Excellence
New Products/Services/Models
Customer & Supplier Intimacy
Improved Decision-Making
Competitive Advantage
Survival
Digital Firm
Digital means for business relations
Business Processes
Organization tasks & norms
Key Corporate Assets
Internet protocol tech, competencies, money, people, increasing data
Data
Raw & unorganized facts with little meaning by themselves
Information
Processed data that’s meaningful and used for decision-making
Activities to Produce Information
Input - Captures raw data
Processing - Converts raw data into info
Output - Transfers information to people or activities
Feedback - Evaluation & update data input
Hierarchy in Organizations
Senior Management - Top, makes long-range, strategic decisions and financial performance
Middle Management - Programs & plans
Operational Management - Daily activities
Major Business Functions
Sales & Marketing
Manufacturing & Production
Accounting & Finance
HR
Information Technology
Computer Hardware - Physical
Computer Software - Programmed
Data Management Technology - Software governing organization of data
Networking & Telecommunications Technology - Links hardware and transfers data from different locations
IT Infrastructure - Provides platform on which the system was built
Complementary Assets
Assets required to derive value from a primary investment (3 Types)
Organizational Assets
Business model, decentralization of authority
Managerial
Teamwork & collaborative work environments
Social
IT infrastructures, laws and regs
Contemporary Approaches
Technical Approaches
Comp Sci
Operations Research
Management Sci
Behavioral
Sociology
Psychology
Economics
4 Main Actors
Hardware/Software Suppliers
Business Firms
Managers/Employees
Firm’s Environment
Sociotechnical View
Systems are made of both social and technical elements