IS - Chp 1

Information Systems

Interrelated components that manage information to support decision making and control, along with helping with analysis, visualization, and product creation

Globalization

Widespread movement of goods, services, capital, tech, & info

MIS

• Tech

• Management

• Operations

6 Reasons IS is Important in Business

1. Operational Excellence

2. New Products/Services/Models

3. Customer & Supplier Intimacy

4. Improved Decision-Making

5. Competitive Advantage

6. Survival

Digital Firm

Digital means for business relations

Business Processes

Organization tasks & norms

Key Corporate Assets

Internet protocol tech, competencies, money, people, increasing data

Data

Raw & unorganized facts with little meaning by themselves

Information

Processed data that’s meaningful and used for decision-making

Activities to Produce Information

1. Input - Captures raw data

2. Processing - Converts raw data into info

3. Output - Transfers information to people or activities

4. Feedback - Evaluation & update data input

Hierarchy in Organizations

Senior Management - Top, makes long-range, strategic decisions and financial performance

Middle Management - Programs & plans

Operational Management - Daily activities

Major Business Functions

• Sales & Marketing

• Manufacturing & Production

• Accounting & Finance

• HR

Information Technology

• Computer Hardware - Physical

• Computer Software - Programmed

• Data Management Technology - Software governing organization of data

• Networking & Telecommunications Technology - Links hardware and transfers data from different locations

• IT Infrastructure - Provides platform on which the system was built

Complementary Assets

Assets required to derive value from a primary investment (3 Types)

Organizational Assets

Business model, decentralization of authority

Managerial

Teamwork & collaborative work environments

Social

IT infrastructures, laws and regs

Contemporary Approaches

Technical Approaches

• Comp Sci

• Operations Research

• Management Sci

Behavioral

• Sociology

• Psychology

• Economics

4 Main Actors

• Hardware/Software Suppliers

• Business Firms

• Managers/Employees

• Firm’s Environment

Sociotechnical View

Systems are made of both social and technical elements