Chapter 18: Alternative Dispute Resolution

Alternative Dispute Resolution (ADR)

A classification of methods of resolving disputes outside the court process. These include: Negotiation, Arbitration, and Mediation

Negotiation

The process of discussing contested issues in an attempt to resolve disputes.

Arbitration

An out-of-court hearing before a neutral party who listens to two or more disputing parties and renders a decision resolving the dispute.

Arbitrator

The person who presides over an arbitration hearing and renders a decision.

Arbitration Award

The decision of the arbitrator in an arbitration hearing.

Mediation

An informal, out-of-court dispute resolution process; a mediator assists the parties in reaching an agreement.