Pharmacy technician roles and Pharmacist roles

Can a pharmacy technician answer the telephone and handle questions that do not require clinical judgement?

Yes

Can a pharmacy technician process written prescriptions or telephoned refill requests?

Yes

Can a pharmacy technician gather protected PHI (protected health information)?

Yes

Can a pharmacy technician scan and store written prescription forms in appropriate files?

Yes

Can a pharmacy technician enter data into the pharmacy's computer system?

Yes

Can a pharmacy technician notify the pharmacist of any DUR (drug utilization review) warnings or concerns?

Yes

Can a pharmacy technician prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions?

Yes

Can a pharmacy technician perform calculations?

Yes

Is a pharmacy technician responsible for restocking pharmacy supplies?

Yes

Can a pharmacy technician place completed prescriptions in the pick-up area and keep them organized?

Yes

Is a pharmacy technician responsible for ordering supplies for the pharmacy?

Yes

Can pharmacy technicians compound?

Yes

Can a pharmacy technician reconstitute powders?

Yes

Can a pharmacy technician order medications and stock the pharmacy?

Yes

Do pharmacy technicians prepare insurance claims for online adjudication?

Yes

Are pharmacy technicians repsonsible for helping patients locate OTC (over-the-counter) medications?

Yes

Do pharmacy technicians complete sales of BTC (behind-the-counter) sales of pseudoephedrine?

Yes

Are pharmacy technicians responsible for housekeeping duties withing the pharmacy such as maintaining clean work spaces, cleaning counting trays, and cleaning laminar flow hoods?

Yes

Can pharmacy technicians compound sterile or nonsterile products, including eye drops, antibiotics, chemotherapy, and total parenteral nutrition?

Yes

Can pharmacy technicians restock medication dispensing machines?

Yes

Can a pharmacy technician remove recalled, discontinued, expired, and overstocked products from inventory?

Yes

Can a pharmacy technician quarantine products to prevent accidental dispensing?

Yes

Can a pharmacy technician identify medication prescribing & use patterns requiring pharmacist intervention?

Yes

Can pharmacy technicians package bulk medication in unit dose packaging?

Yes

Can a pharmacy technician document hospital patients' lists of medications prescribed?

Yes

Offer vaccines to patients and complete associated paperwork.

Yes

Are pharmacy technicians repsonsible for ensuring adherence to policies, procedures, laws, and regulatory bodies?

Yes

Can a pharmacy technician complete tasks that require clinical judgement?

No

Can a pharmacy technician receive an oral order for a new prescription for a prescriber?

No

Can a pharmacy technician consult with prescribers about patient prescriptions?

No

Can a pharmacy technician perform and document final product verification prior to dispensing to patients?

No

Can a pharmacy technician consult with patients about prescribed medication use, adherence, and other health issues?

No

Can a pharmacy technician perform MTM (medication therapy management)?

No

Can a pharmacy technician recommend OTC medications based on patients' symptoms?

No

Who oversees all of the functions performed by pharmacy technicians?

The pharmacist

Who has access to the pharmacy?

Pharmacist, pharmacy technicians, and pharmacy cashiers

True or False - It is not required for pharmacy doors to be locked

False - pharmacy doors must remain locked at all times

True or False - A pharmacy can remain open without a pharmacist on duty

False - Anytime a pharmacist is not present, the pharmacy should be closed and locked

Who approves access to the pharmacy by regulatory agencies such as the BOP (board of pharmacy), FDA (food & drug admininstration), or the DEA (drug enforcement administration)?

The pharmacist

True of False - It's ok for a pharmacist to share their security code to the pharmacy with a technician if the pharmacist is running late

False

What are the 2 ways that controlled substances can be stored?

Locked in a secure cabinet or spread among other medications on the pharmacy shelves.