cosmetology test #1

Ethics

The moral principles by which we live and work.

goal setting

The identification of long term and short term goals that helps you decide what you want out of life.

Procrastination

Putting off until tomorrow what you can do today.

Self actualization

Fulfilling ones full potential

Organization

A method used to store new information for short-term and long term-memory.

Nonverbal communication

Communication expressed by body language, eye contact, facial expressions and gestures.

Effective communication

The act of sharing information between two people (or groups of people) so that the information is successfully understood

Professionalism

the combination of your appearance, conduct, and work ethic to build client trust and respect

Discretion

maintaining a client's confidentiality and using good judgment in professional situations. 

Creativity

Be positive, look around for creative inspiration, improve your vocabulary and surround yourself with others who share your passion.

Self-esteem

the feeling of your own value, enhanced by the ability to perform tasks and face challenges

Prioritizing tasks

Ordering tasks on your to-do list from most important to least important

Diplomacy

The ability to deliver truthful, even sometimes critical or difficult messages in a kind way.

Personal mission statement

Establishes the purpose and values by which an individual and institution lives and works.

Receptivity

Be interested in other people and responsive to their opinions, feelings, and ideas

Inner desire

Enthusiasm and passion

Empathy

the ability to "put yourself in the client's shoes" to understand their feelings and needs regarding their appearance and salon experience

Attitude

A professionals overall demeanor towards their work and clients encompassing their beliefs, feelings and behaviors

Good study habits

Focus on small tasks one at a time

Integrity

Maintain this by aligning your behavior and actions to your values

Sensitivity

this means being compassionate and responsive to other people.

Motivation

Having the drive to take the necessary actions to achieve a short or long term goal.

Time management

Show up on time. Poor time skills will adversely affect your professional image and can have a catastrophic effect on your professional image and future success.

Stress management

The use of various tools and techniques to reduce the physical and mental effects of job related and personal stress