Ch 6 - Information and decision support systems 

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24 Terms

1

Anonymous input

________- automated record keeping.

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2

Flexibility

________- parallel communication- decision- making support.

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3

internet

They are generated from the ________ or by using cloud computing.

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4

DSS

Can coordinate the use of models in a(n) ________, including financial, statistical analysis, graphical, and project- management models.

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5

Management Information System

is an information system used for decision-making, and for the coordination, control, analysis, and visualisation of information in an organisation.

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6

Scheduled Reports

Produced periodically, such as daily, weekly, or monthly.

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7

Key-indicator report

Summarises previous day’s critical activities and is available at the beginning of each work day

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8

Demand Reports

Demand reports are developed to provide certain information upon request

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9

Exception Reports

Reports that are automatically produced when a situation is unusual or requires management action

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10

Drill-down reports

Provide increasingly detailed data about a situation

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11

Decision Support Systems

a set of related computer programs and the data required to assist with analysis and decision-making within an organisation.

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12

database management system

software that handles the storage, retrieval, and updating of data in a computer system.

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13

model base

allows managers and decision makers to perform qualitative analysis on both internal and external data

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14

Model Management System (MMS)

is a component of DSS architecture which provides for the creation, storage, manipulation, and access of models

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15

group support system (GSS)

consists of most of the elements in a DSS, plus software to provide effective support in group decision-making settings

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16

Executive support system (ESS)

specialised DSS that includes all the hardware, software, data, procedures, and people used to assist senior-level executives within an organisation

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17

What does an ESS do?

  • Defines an overall vision

  • Strategic planning

  • Strategic organising and staffing

  • Strategic control

  • Crisis management

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18

**Management Information System

**is an information system used for decision-making, and for the coordination, control, analysis, and visualisation of information in an organisation

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19

Decision Support Systems

a set of related computer programs and the data required to assist with analysis and decision-making within an organisation

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20

The database management system

software that handles the storage, retrieval, and updating of data in a computer system

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21

The model base

allows managers and decision makers to perform qualitative analysis on both internal and external data

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22

Model Management System (MMS)

is a component of DSS architecture which provides for the creation, storage, manipulation, and access of models

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23

Anonymous input

automated record keeping

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24

Executive support system (ESS)

specialised DSS that includes all the hardware, software, data, procedures, and people used to assist senior-level executives within an organisation

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