Ch 6 - Information and decision support systems

Anonymous input

________- automated record keeping.

Flexibility

________- parallel communication- decision- making support.

internet

They are generated from the ________ or by using cloud computing.

DSS

Can coordinate the use of models in a(n) ________, including financial, statistical analysis, graphical, and project- management models.

Management Information System

is an information system used for decision-making, and for the coordination, control, analysis, and visualisation of information in an organisation.

Scheduled Reports

Produced periodically, such as daily, weekly, or monthly.

Key-indicator report

Summarises previous day’s critical activities and is available at the beginning of each work day

Demand Reports

Demand reports are developed to provide certain information upon request

Exception Reports

Reports that are automatically produced when a situation is unusual or requires management action

Drill-down reports

Provide increasingly detailed data about a situation

Decision Support Systems

a set of related computer programs and the data required to assist with analysis and decision-making within an organisation.

database management system

software that handles the storage, retrieval, and updating of data in a computer system.

model base

allows managers and decision makers to perform qualitative analysis on both internal and external data

Model Management System (MMS)

is a component of DSS architecture which provides for the creation, storage, manipulation, and access of models

group support system (GSS)

consists of most of the elements in a DSS, plus software to provide effective support in group decision-making settings

Executive support system (ESS)

specialised DSS that includes all the hardware, software, data, procedures, and people used to assist senior-level executives within an organisation

What does an ESS do?

• Defines an overall vision

• Strategic planning

• Strategic organising and staffing

• Strategic control

• Crisis management

**Management Information System

**is an information system used for decision-making, and for the coordination, control, analysis, and visualisation of information in an organisation

Decision Support Systems

a set of related computer programs and the data required to assist with analysis and decision-making within an organisation

The database management system

software that handles the storage, retrieval, and updating of data in a computer system

The model base

allows managers and decision makers to perform qualitative analysis on both internal and external data

Model Management System (MMS)

is a component of DSS architecture which provides for the creation, storage, manipulation, and access of models

Anonymous input

automated record keeping

Executive support system (ESS)

specialised DSS that includes all the hardware, software, data, procedures, and people used to assist senior-level executives within an organisation