1/169
Looks like no tags are added yet.
Name  | Mastery  | Learn  | Test  | Matching  | Spaced  | 
|---|
No study sessions yet.
what is the patient's right under the privacy rule?
access the medical record
a patient is having a seizure which of the following is the most appropriate step for the clinical medical assistant to take to protect the patient
loosen clothing around the patient's neck
to create a successful team in the office, which of the following is essential?
clarify the roles of team members
what is the name of the law that protects healthcare workers who give aid during the time of an accident?
good samaritan law
the invoice for the monthly rent of the building where the medical offices are located is typically handled by which department?
accounts payable
when should a clinical medical assistnat deposit checks from patients and other sources?
as soon as possible
A patient calls the offie to schedule a new patient appointment. What information should the clinical medical assistnat collect from the patient before they come in?
insurance information
if the clinical medical assistnt is on the phone when the patient arrives, what is th most professional way to acknowledge them?
ask to place the caller on the phone on hold and offer assistance to the patient
What drug prevents the action of another drug or chemical?
antagonist
what is a good example of a clinical medical assistant showing accountability?
take responsibility for immediately reporting an error with a patient's lab work
What attire is acceptable for clinical medical assistant?
clean scrubs and comfortable shoes
how should a clinical medical assistant respond to a patient who demands to see a physician immediately?
acknowledge the patient's concern
A patient has an oral temperature of 100.8 F. What is the medical term for this phenonenom?
pyrexia
What is required to perform a hand antisepsis?
antimicrobial soap
Which of the following is most appropriate for patient identification prior to phlebotomy?
patient's full name and date of birth
The clinical medical assistant was sent to draw blood for coagulation studies. Which of the following is coorect about the draw?
fill a light blue tube to the top
Which of the following is the smallest suture size?
6-0
What pulse site is used to measure blood pressure?
brachial
What does good daily hygene and dressing appropriatly show to an employer?
professionalism
What are the boundaries for the approved area in performing heal punctures?
the medial line extending from the great toe and lateral line extending from the fourth and fifth digit
Which of the following situations can result in legal action against clinical medical assistant?
needlestick injury to an employeee
A clinical medical assistant is working with a patient over their bill. The patient begins to get visibly upset and begins to yell in front of the other patients. What should the clinical medical assistant do first?
invite the patient to join them in a room away from other patients
Which of the following tests is conducted in a clinical laboratory?
CBC
Which chest lead is placed on the left sternal border in the 4th intercostal space?
V2
What do horizontal and vertical axis lines represent on an ECG paper?
time and amplitude
Which of the following is the most common means of transmitting pathogens?
touching
What is the name of an instrument used to examine a patient's ears?
otoscope
Which of the following tests is NOT a part of a complete blood count?
activated PPT
What position is used for a pelvic exam?
lithotomy
What can produce an artifact that mimics the baseline seen in atrial fibrillation?
muscle tremor
A patient is newly diagnosed with a terminal disease and appears distraught, which response from a clinical medical assistnat would convey empathy?
quietly listening to the patients concerns
The following list of best practices applie to which type of business communication - identify yourself, pay undivided attention, provide a willingness to help, take clear and concise messages?
phone call
How often should a clinical medical assistant reconcile a day sheet?
at the end of the day
A list of supplies needed to perform a finger stick skin puncture includes an alcohol swab, cotton balls, gloves, a collection container, and a sharps container. What item is missing from the list?
sterile lancet
Which of the following tasks is performed by a clinical medical assistant while assisting a provider in the examination room?
irrigating a wound
A list of supplies needed to draw blood with a butterfly needle includes a needle tube holder, tourniquet gauze, alcohol swab, and bandages. What item is missing from the list?
evacuated tube
What is the act of listening for sounds made by internal organs that is used to make a medical diagnosis?
auscultation
when a patient arrived at the clinic, a clinical medical assistant checked them in without looking up. After the visit, the patient left a negative review of the clinic on social media. What should be done to prevent similar incidents in the future?
smiling and giving the patient eye contact
what test tube is appropriate for a CBC test?
lavender
A clinical massistant is taking a patients pulse for 30 seconds and notices some irregularity. What must they do next?
count the patient's pulse for a full minute
What behavior is an example of integrity?
acknowledging one's mistakes
Clinical medical assistant is screening a patient who has trouble with hearing. What should the clinical medical assistant do?
speak in normal tone while directly facing the patient
what method is used to check for nodules on the patient's neck?
palpation
A patient came to the clinic for a low grade fever of 1 month duration. As part of the laboratory work up the physician ordered ESR which color tube would be used for this test?
lavender top tube
What should a clinical medical assistant ask a female patient before exposing the patient to radiation?
if the patient might be pregnant
The bladder inside a cuff should encircle a certain percentage of an adult patient's arm. What is the proper percentage?
80%
What legal statute is violated when a clinical medical assistant forgets to log out
HIPAA
what are pathogens?
microbes that can cause disease
Which of the following medical tests is included in a lipid panel?
triglycerides
what is important for a patient to know about immunizations?
they provide protection against deadly diseases
The patient has been given a prescription that says the medication should be taken "bid". This medication should be taken:
twice a day
which of the following
c:
What specimens require protection from the light?
bilirubin
A patient approaches a check in window of the ront desk at a physician's office. What should a clinical medical assistant do?
greet the patient and ask how they could be of service
While the ptient's hematocrit tube is spinning in a centrifuge, a clinical medical assistant performs an automated hemoglobin taste on a specimen and recrds the hemoglobin value as 15g/dl. What is the associated hematocrit level?
45g/dl
What does the PHI stand for?
protected health information
What two fingers are the preffered locations for capillary puncture in an adult?
middle and ring fingers on a non-dominant hand
A female patient came into the emergency room due to vaginal bleeding. What is the name of the instrument used to hold open the wall of the vagina?
speculum
Which of the following adult vital sign reading should be reported to a physician?
blood pressure 220/180 mm/Hg
Which claim form is used for billing at physicians office?
CMS-1500
Which of the following can make it difficult to collect blood in elderly adults?
loss of skin elasticity
There are no sharps containers in the labs to which agency should the situation be reported.
OSHA
While taking any patient's medical history for active tuberculosis, what type of PPE is required?
mask
A. Cinical medical assistant is preparing a wound for suturing. Which of the following steps should the clinical medical assistant take to ensured proper cleansing of the wound?
wipe from the center to the edge with an antiseptic swab
Before a patient's medical information can be shared with others, what must the office obtain?
Release form signed by the patient
Which of the following approaches is considered the best regarding a patient who does NOT speak English?
Request professional medical translator for the patient
What information is needed when measuring a patient for crutches?
B) Patient's height
A blood culture and sensitivity. (C&S) test is most likely performed in which division of clinical laboratory?
Microbiology
What is the name for the situation when a provider withdraws care from a patient without notice of discharge?
Abandonement
Ventilator-associated pneumonia is what type of infection?
Nosocomial
A patient came into a medical laboratory for a GTT. The patient states that they had a cup of coffee this morning. What should a clinical medical assistant do?
Explain the test requires 8 to 12 hours for accurate results and reschedule the appointment
Clinical medical assistant should answer the phone within how many rings?
3
How often should a patient's medical record be reviewed to ensure accuracy and completeness?
On a continuing basis
A female patient needs to provide a clean catch specimen. At what point during urination should the specimen be collected?
During midstream
A physician has asked a clinical medical assistant to type a formal business letter for them which closing would be incorrect?
Best of Luck
In what state is the body when it has had adequate rest and no food for at least 12 hours?
Basal State
In the medical field, what form of sterilization is most often used?
Autoclaving
A clinical medical assistant is checking in a new patient, when suddenly the patient begins to have facial drooping and is slurring their speech. To which of the following conditions can signs be attributed?
Cerebrovascular accident (Stroke
Which form is used for the collection of demographic information from patients?
Patient registration from
What is the name of a system used for documentation in a healthcare environment?
Electronic Medical Record
According to the patient's bill of rights, which of the following represents the rights of a patient?
To be treated confidentially
In an ECG what is the lead from the center of a heart to the positive pole of the left leg?
AVF
What verification must be done before giving laboratory test results to a patient over the phone?
verify the identity of the patient
Which of the following calls should be directed to a physician?
Calls from a referring provider
Which of the following are also referred to as SST (serum separator tube) tubes?
Red and gray-top tubes
What is the purpose of laboratory techniques and procedures performed on patient specimens?
Detect biomarkers of a disease
What is the appropriate test used for heparin therapy?
aPTT
An obese patient was sent to the laboratory for a CBC test. Which of the following veins is most likely to be the only one that a clinical medical assistant can palpate?
Median Cubital
What are insulin syringes calibrated in?
Units
Who is the person in the hospital setting that can guide patients and families to available community resources?
Social worker
A clinical medical assistant is performing a capillary puncture on a patient. Prior to the stick, the patient asked why she needed to rub her hands together. What explanation should the clinical medical assistant provide to the patient?
It increased blood flow
What is included on a deposit slip from the bank?
currency, coins, and checks
What drug is used as an anticoagulant?
Warfarin (coumadin)
What is the definition of co-insurance?
Fixed percentage of covered charges paid by the insured person
How should the clinical medical assistant measure the correct dose of a liquid medication and a dosage cup?
Use a syringe to pre measure-the dose
Who is responsible for preparing an examination room before minor procedure?
Clinical Medical Assistant
When performing a dermal puncture and the lancet hits the bone, what is the potential serious fatal bone infection that could occur?
Osteomyelitis
Which type of PPE are used in a medical laboratory?
Safety goggles, gown, and gloves
When assisting a five-year-old child during a follow up visit a clinical medical assistant notice bruises on the child's arms and legs, which of the following actions should be taken?
Notify the physician immediately
What is the process used to wash and remove blood and tissue from medical instruments called?
Sanitization (1st step -removes debris)