HRM Practice Questions

Work-Flow Design

James, a manager at Brown & Brown (B&B) Inc., a publisher of academic books, is tasked with identifying the various pieces of work required to edit, typeset, and publish a fictional book prior to allocating and assigning them to his subordinates. What process is James expected to perform?

Dictionary of Occupational Titles

Which of the following was replaced by the Occupational Information Network (O*NET)?

Centralized

When decision-making authority resides at the top of the organizational chart as opposed to being distributed throughout lower levels, an organization has what kind of decision making structure?

Job Description

What includes a list of the tasks, duties, and responsibilities that a job entails?

Selection

Identifying the most qualified applicants for employment is a part of…

Offshoring

A special case of outsourcing where the jobs that move actually leave one country and go to another is called?

Subjective Judgments

Statistical planning models almost always have to be complemented by…

Forecasting

The process of attempting to ascertain the supply and demand for various types of human resources is called?

Evaluate Results

The final step in the planning process is to…

Furlough

What is it called when a short-term elimination of paid workdays applied to salaried workers, as opposed to hourly workers?

Generalizability

What is defined as the degree to which the validity of a selection method established in one context extends to other contexts?

Utility

The degree to which the information provided by selection methods enhances the bottom-line effectiveness of the organization is known as the selection method’s…

Civil Rights Act of 1991

What defines employers’ explicit obligation to establish the business necessity of any neutral-appearing selection method that has had adverse impact on groups specified by the law?

Content Validation

What is performed by demonstrating that the questions or problems posed by a test are a representative sample of the kinds of situations or problems that occur on the job?

Needs Assessment

What stage in the training design process does the firm focus on organizational and person analysis?

Person

Which analysis involves identifying who needs training and determining employees’ readiness for training?

It involves identifying the knowledge and skills required for the job.

Which of the following is true about task analysis?

Enhance innovation and creativity.

Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to…

Organizational Analysis

Which type of analysis is usually conducted first when performing a needs assessment in a training process?

Interrater Reliability

The consistency in the ratings given by two different individuals who evaluate an employee’s performance is known as…

Strategic Congruence

What is the extent to which the performance management systems elicit job performance that is consistent with an organization’s strategy, goals, and culture?

Defining performance outcomes for company division and department.

The process of performance management begins with…

Specificity

The extent to which the performance measure gives guidance to employees about what is expected of them is called…

Validity

Which performance management evaluation criterion reflects the extent to which a performance measure assesses all the relevant - and only the relevant - aspects of performance?

Development Planning System

What is used to retain and motivate employees by identifying and meeting their development needs?

Self-Assessment

Which of the following is the first step in the development planning system?

Myers-Briggs Type Inventory

What is based on a theory that emphasizes that we have a fundamental personality type that shapes and influences how we understand the world, process information, and socialize?

Goal Setting

What refers to the process of employees developing short- and long- term development objectives?

Development aims to prepare employees for changes, while training prepares them for current jobs.

Training is different from development, in that…

Wrongful Discharge

With respect to employee termination, what suit typically attempts to establish that the termination either violated am implied covenant or violated public policy?

Does not rely on the legal system.

Alternative dispute resolution is a method of resolving disputes that…

It is initiated by the employee.

Which of the following is true of voluntary turnover?

Unofficial verbal warning.

Which of the following should be the first step to take as a progressive discipline measure?

Procedural Justice

What focuses specifically on the methods used to determine the outcomes received?

Labor costs represent a large share of total costs.

Product market comparisons that focus on labor costs are likely to deserve greater weight when…

Job Evaluation

Which of the following administrative tools is used by organizations to design job structures?

They are unique to organizations.

Which of the following is true of non-key jobs?

Established a minimum wage for jobs.

The Fair Labor Standards Act (FLSA)…

Delayering

What refers to the process of reducing the number of job levels to achieve more flexibility in job assignments and in assigning merit increases?