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Work-Flow Design
James, a manager at Brown & Brown (B&B) Inc., a publisher of academic books, is tasked with identifying the various pieces of work required to edit, typeset, and publish a fictional book prior to allocating and assigning them to his subordinates. What process is James expected to perform?
Dictionary of Occupational Titles
Which of the following was replaced by the Occupational Information Network (O*NET)?
Centralized
When decision-making authority resides at the top of the organizational chart as opposed to being distributed throughout lower levels, an organization has what kind of decision making structure?
Job Description
What includes a list of the tasks, duties, and responsibilities that a job entails?
Selection
Identifying the most qualified applicants for employment is a part of…
Offshoring
A special case of outsourcing where the jobs that move actually leave one country and go to another is called?
Subjective Judgments
Statistical planning models almost always have to be complemented by…
Forecasting
The process of attempting to ascertain the supply and demand for various types of human resources is called?
Evaluate Results
The final step in the planning process is to…
Furlough
What is it called when a short-term elimination of paid workdays applied to salaried workers, as opposed to hourly workers?
Generalizability
What is defined as the degree to which the validity of a selection method established in one context extends to other contexts?
Utility
The degree to which the information provided by selection methods enhances the bottom-line effectiveness of the organization is known as the selection method’s…
Civil Rights Act of 1991
What defines employers’ explicit obligation to establish the business necessity of any neutral-appearing selection method that has had adverse impact on groups specified by the law?
Content Validation
What is performed by demonstrating that the questions or problems posed by a test are a representative sample of the kinds of situations or problems that occur on the job?
Needs Assessment
What stage in the training design process does the firm focus on organizational and person analysis?
Person
Which analysis involves identifying who needs training and determining employees’ readiness for training?
It involves identifying the knowledge and skills required for the job.
Which of the following is true about task analysis?
Enhance innovation and creativity.
Phil, a management trainer at Flint Inc., designs a training program that focuses on capturing insights and information from knowledgeable employees. Through this program, Phil is taking the strategic initiative to…
Organizational Analysis
Which type of analysis is usually conducted first when performing a needs assessment in a training process?