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What is a Latte?
Espresso + 2% milk + ½" tight foam.
What is a Breve?
Espresso + half & half + ½" tight foam.
What is a Cappuccino?
Half steamed milk, half tight foam.
What milk does a Mocha use?
Whole milk (PNW uses chocolate milk); dark chocolate main flavor.
What milk does a White Mocha use?
Whole milk; white chocolate main flavor.
Does a mocha get whipped cream?
Offer whipped cream every time.
What is a Caramel Blondie?
White mocha with caramel.
What is a Caramel Truffle?
Mocha with caramel.
What is a Blackout?
Mocha with hazelnut.
What is a Mexi Mocha?
Mexi powder + 2% milk; treat powder like secondary flavor.
What is a Jackhammer?
Vanilla mocha with an extra double-shot in every size; always 3 pumps vanilla.
What is an I.V.?
Irish + vanilla breve with 6 shots in all sizes; 3 pumps Irish + 3 pumps vanilla always.
What is the Americano cream rule?
S 1 oz; M 2 oz; L 3 oz; XL 4 oz.
What is the Americano sugar rule?
Match shot count: S 2; M 3; L 4; XL 5 pumps.
How much room is left in a hot Americano?
2 oz.
What question must be asked for Americanos?
“Would you like cream or sugar?”
What is the Shaken Espresso milk top-off?
S 4 oz; M 5 oz; L 6 oz; XL 7 oz (2% milk).
Describe the Shaken Espresso process.
Add flavor → dump shots in shaker → add full ice cup → shake → pour into fresh ice → top with measured 2%.
What are hot drink temperature standards?
Kids 120°F; Not too hot 140°F; Normal 160°F; Extra hot 170°F; Extremely hot 180°F.
When do you stop steaming milk?
20°F early for small tins; 10°F early for large tins.
What order is used for hot drinks?
Steam milk → flavor in cup → add shots → stir → add steamed milk/foam.