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conformity
any change in behavior as a result of the real/imagined influence of other people
informational social influence
relying on other people as a source of information/accurate knowledge and cues to appropriate behavior
happens when: ambiguous situation, crisis situation, others are experts
Sherif
Autokinetic effect is the apparent movement of bright light in a dark background due to lack of fixed reference. People asked to determine how much light moved (didn’t move but autokinetic effect made it seem like it did)
Asked a first time without people, a second time with two others
People converged on an estimate by using others as sources of information
private acceptance
people conform to the behavior of others because they genuinely believe others are right
public compliance
conforming publicly without necessarily believing in what the other peole are doing or saying
normative social influence
conforming in order to be accepted by them, usually leads to public conformity with group’s beliefs/behaviors, don’t wan to fail the “team”
happens when: larger group, important group, no allies, collectivist group
Asch Line Judgment Studies
Ps told to identify which line matches the prompt image length, in a group iwth 6 confederates
Confederates say correct answer for first two rounds, say wrong on the third round, attempting to change ps answer (public compliance without private acceptance)
variation had ps write down answer instead of saying it aloud, conformity levels dropped
similar study showed that nonconformists experienced arousal of negative emotional states (fear of being wrong/judged)
social norms
implicit (sometimes explicit) rules for acceptable behaviors, values, & beliefs
compliance
behavior change as a result of a direct request
reciprocity
if someone does something for you, it creates an expectation that you will repay those actions in kind
foot-in-the-door
starting with a smaller related request and gaining compliance with it, then later getting compliance for a related larger request
social impact theory
the likelihood we will respond to social influence depends on the strength of the group (its importance to you), immediacy (how close the group is to you in the space and time during the attempt to influence you) and number (how many ppl are in the group)
idiosyncrasy credits
the tolerance one earns over time by conforming to group norms; if enough credits are earns, the person can occasionally deviate from the group without retribution
Freedman & Frasier (foot-in-the-door)
IV: requests made (large only “drive carefully” versus small index card reminder then large)
DV: % of ps agreeing
Results: higher compliance with small then large request
door-in-the-face
if unlikely to get agreement with a request, devise a much larger request and have it denied then negotiate down to your real request
Cialdini et al. (door-in-the-face)
IV: small and less time-consuming request vs large and bigger commitment request first
DV: % of students willing to help
Results: larger for second group
Principal of Reciprocal Concessions
in negotiation situations, concessions by one party should be met with concessions from the other, “do something for me, I’ll do something for you”
injunctive norms
people’s perceptions of what behaviors are approved/disapproved of
descriptive norms
perceptions of the way people actually behave in a given situation, regardless of whether behavior is approved/disapproved by others
obedience
behavior change as the direct result of influence by an authority figure
Milgram Study
Ps were with a learner (actor) and authority figure who told ps to shock learner if they were wrong
IV: amount of distress expressed by the learner (on a scale of ouch to complaining about heart condition to assumed unconsciousness)
DV: how will teachers respond/when will they stop?
Results: Significant amount of people did not stop until the full voltage was reached because of the authority figure telling them to keep going
The Agentic State
state in which an individual places responsibility for actions on an authority, greater likelihood to obey disagreeable requests, offers lack of personal culpability