7 Golden Rules at Trader Joe's Flashcards

Flashcards on the 7 Golden Rules at Trader Joe's

Integrity

Operate stores and deal with people with honesty, with the customer in mind. Treat others how you want to be treated.

National/Neighborhood Company

Feeling connected to your own traders joes like a community even though being a company at a national scale

Produce Customer Wow Experiences

Creating memorable and positive interactions for customers.

Hate Bureaucracy

Eliminating unnecessary processes and hierarchies.

Product-Driven

Focusing on excelling in one aspect (price), being very good at another, and meeting expectations on the rest.

Kaizen

Continuously striving for improvement every day.

Treat the Store as the Brand

The store itself represents the brand, not individual products.