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102 Terms
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Operational Budget
Financial tool that entrepreneurs use to plan, monitor, and manage their venture’s income and expenses
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Short term loans
Loans that are to be repaid in a year or less. Can be used to purchase seasonal items for resale
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Accounts receivable
Money owed to a business by it’s debtors
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Horizontal Analysis
Financial analysis technique used to calculate a business’s performance over time; compares the same items on a company’s financial statement for two or more periods.
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Vertical analysis
Comparison of financial statements by representing each line item on the statement as a percentage of another line item; often used to show relationship of each component to the total in a financial statement.
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Fundamental analysis
Tool used by stock analysts to determine if a company’s stock is overvalued or undervalued, studying all aspects of the company to determine its worth
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Market segmentation
Includes behavioral and demographic segmentation, meets needs of specific groups of customer
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Behavioral segmentation
Process that divides customers into segments based on their behaviors as they interact with a business.
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Demographic segmentation
General segmentation based on age, sex, etc.
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Marketing information management (MIM)
System that organizes and evaluates marketing operations, businesses use it to keep track of marketing trends and activities, helps marketers make decisions about what and to whom to sell
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Workflows
Processes from which a piece of work passes from initiation to completion
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Production processes
A method of using economic input like labor/land to produce goods and services to cutomers.
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Corporate governance
A set of rules that are used to direct or manage a company, benefits include increased access to capital, better strategic planning, attracts talented directors, and encourages transparency.
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Shallow Depth
The depth of a product mix when there are fewer products available in each category, minimizes cost because there is not as much inventory to manage.
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Open corporations
Can be owned by thousands of stockholders
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Pass-through entity
Profits and losses are claimed on owners' personal tax returns.
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Benefits of a corporation
Limited liability, indefinite length of life, ease of expansion, legal entity, and transfer of ownership.
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Global industry benchmarking system
Shows standards to evaluate internal channel members in the international supply chain
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Mixed economy
Individuals and businesses are primary decision makers while government regulates the system as a whole
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Incorporation fees
Cost a company has to pay before it becomes an active business.
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Trade association fees
A trade association is an organization of companies who have shared interests, and it usually has a membership fee
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Stockholders equity
Amount that owners of a company invested back into their company
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Contributed Capital
Cash and other assets that shareholders have given a company in exchange for stock in the company
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Managerial accounting
Accounting that a business uses when making big decisions or establishing a budget
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Financial accounting
Recording, summarizing, and reporting business transactions
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Accrual accounting
An accounting method where revenue or expenses are recorded when a transaction occurs vs. when payment is received or made.
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Libel
Making false statments that harm someone’s reputation
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Cause termination
A termination for this occurs when an employee's conduct seriously violates company policies or jeopardizes the company or other employees
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Misrepresentation
Making unrealistic statements about a product
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Negligence
If a business fails to protect workers from risks or health hazards
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Incompetence
If a business does not have the skills to get the job done
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Legality of purpose
Requirement of an enforceable contract that means the agreement has to be legal
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Capacity
Having the mental ability to make and understand consequences of decisions, both parties have to be sane, sober, and of legal age
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Express contract
Both parties have verbally expressed or agreed to what they will do.
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Tort
A wrongful action that is taken against a business with the intention to cause it harm.
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Executed contract
Exists only after both parties have met their obligations.
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Channel intermediaries
Perform channel functions in an indirect channel of distribution, responsible for marketing functions such as buying, selling, pricing, promotion, marketing, storing, packaging, and financing.
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Intensive distribution
Selling the product wherever possible so customers always see it
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Exclusive distribution
Where a company grants exclusive rights for distribution to another company, sold through another outlet.
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Selective distribution
Selling a product in very few areas and at specific outlets
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Regulatory issues
Have to do with government compliances
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Private equity
Operates with investors, uses funds to invest in private companies or buy out public companies, no personal savings harmed
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Delphi-sales forcasting
Very expensive, takes lots of time
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Jury of executive opinion
Can be optimistic or conservative depending on the executive’s opinions. Some forecasters consider this guesswork and require other forms of forecasting to prove it
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Commision
Percentage of the total sale amount that is paid to the individual who makes the sale, operating expense that is included in an income statement.
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Exchange price
The amount of money that the buyer is willing to pay and the seller is willing to accept for a good or service.
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Sales, wages, and commision
Operating expenses in an income statement
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Purchases and value of inventory
Cost of merchandise sold in an income statement
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Allowances and deductions
Revenue category of an income statement
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Objectives
Goals that the business wants the marketing plan to achieve, part of the marketing plan that the business develops first, intended to lead to increased sales and revenue
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Company budget
Based on sales
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Process bottleneck
Work stage that gets more requests that it can process at it’s maximum capacity, causes delays at production and interruption to workflow.
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Accounting fraud
hanging a company’s financial statements to hide profits or losses or to manipulate a company’s current health. Has led to greater emphasis on government structures in recent years
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Promotion
Various types of activities to persuade, remind, inform customers, persuasion is one of the main functions
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Grassroots marketing
Inviting a few customers to spread the word and post favorable reviews
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Push money
Incentive programs to motivate independent sales consultants, can include cash bonuses, prizes, gift cards, or vacations.
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Risk inventory
Listing of an organization’s entire critical enterprise wide risks
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Risk assesment
Tool used in risk management
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Enterprise risk management
Allows a company to plan, organize, and lead, and control risk in every level of an organization
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Risk control
Tactic to minimize a perceived risk
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Change management approach
Ensures that changes are implemented in the best possible way and that the changes will lead to long term benefits
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Patent
Prevents individuals from making, selling, or using an invention
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Industrial distributor
Sales organization that moves products through the supply chain
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BATNA
A course of action if a party’s negotiations fail and nor agreement is reached
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Walk-away point
Where one party is no longer going to consider other outcomes. There are many factors to consider when walking away from a venture.
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Brokerage firm
Middlemen who connect buyers and sellers to complete a transaction for stock shares or bonds.
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Equity financing
When companies sell shares to investors to raise capital
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Business line of credit
Lets a business borrow up to a certain amount of money and will only charge interest on the borrowed amount; helpful for unexpected expensenses
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Liquidity
A business's current assets, such as income or savings, that can be used to pay expenses.
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Industry analysis
Market assessment tool used by businesses to understand the competition within an industry
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Holding business cost
Cost associated with a business having too much inventory on hand for an extended period of time
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Payroll expenses
Compensate workers for their labor
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Formal business report
An official report that contains information, research, and data needed to make decisions in a business.
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Touchpoint
Any place where a customer interacts with the business. Can be used as a marketing tool
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Economies of Scale
Where the average costs/unit of output decrease with the increase in the scale or magnitude of the output being produced by a business, dependent on total average cost
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Feasibility study
An assessment of the practicality of a proposed plan or method
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Appraisal cost
The costs associated with catching defective products as quickly as possible (quality control).
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Cash receipts
All the money flowing into a business, such as sales and interest… does not include sales tax because that goes to the government
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Current asset
An asset that can be converted into cash fairly quickly (one year or less)
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Marketing mix
A model businesses use centered around product, price, place, and promotion that is used to promote to your target market and stand out from the competition.
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Operational activities
Includes all the things a company does to bring its products and services to the market constantly and consistently.
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Business workflow
A repeatable process that consists of a series of tasks that usually need to be completed in a specific order.
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Gap Analysis
Process of assessing a current business situation in comparison to a target situation.
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Income statement
Sheet used to show the business’s revenue, expenses, and profits. Shows business’s financial picture, income minus expenses
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Balance Sheet
A statement of a company’s assets, liabilities, and capital at a particular point in time, detailing the balance of income and expenditure over time as well, close relation with company’s income statement, buildings, vehicles, capital equipment listed as long term assets on this statement
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Cash flow statment
How much money a business spends or receives over time, loans are included in a cash flow statement Â
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Enterprise risk management
Used by a company to assess weaknesses in their company, manage risks and seize opportunities related to their objectives.
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Change management
An approach to managing an organizational change in a company. It includes preparing, supporting, and helping individuals, teams, and organizations in making the change.
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Sales force composite
A sales forecasting technique that creates accurate forecasts for individual products, inexpensive method to use, provides lots of detail
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Oligopoly markets
Markets dominated by a small number of suppliers.
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Secondary dimensions of diversity
Dimensions that can change. Include characteristics such as language, religion, income, geographic location, family status, communication style, and education level.
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Corporation
Has limited liability, ease of expansion, legal entity, indefinite length of life, and has easy transfer of ownership, group of people acting as a single entity
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Sole proprietorship
Unlimited liability, definitive life spans, difficulty in raising capital, not separate legal entity
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Partnership
Unlimited liability, definitive life spans, difficulty in raising capital, not separate legal entity
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Channel of Distribution
Makes a variety of products available to customers, short channel for local, long channel for long distance
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Private entreprise
Business that is managed by individuals rather than the state, certain occupations must be licensed
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Business format franchise
Continuous assistance provided by franchisor, ex. Mcdonalds, more popular type of franchise
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Cost driver
Factor that changes cost of an activity, amount of labor used, number of machines used, power to run the machinery, number of hours the machinery runs are examples
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Liquidity
Business’ current assets that can be used to pay expenses ex. income or savings
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Ratio Analysis
Comparing ratios of different companies based on their financials