Communication Skills and Interviewing

These flashcards cover key concepts related to communication skills and interviewing techniques discussed in the lecture.

Person-centered communication

An approach in communication that focuses on the individual's needs and preferences.

Nonverbal Interaction (NVI)

Communication without words, involving body language, facial expressions, and other nonverbal cues.

Verbal Person-Centered (VPC)

Communication that involves actively listening and verbal responses tailored to the person’s specific situation.

Open-ended questions

Questions that require more than a yes or no answer, encouraging elaboration.

Closed-ended questions

Questions that can be answered with a simple 'yes' or 'no' or other brief response.

Therapeutic use of questions

Questions designed to gather information in a way that benefits patient communication and understanding.

Nontherapeutic purposes for questions

Using questions for interpretative, advising, or self-disclosing purposes that may disrupt effective communication.

Types of question forms

Categories into which questions can be placed, such as closed-ended, open-ended, multiple choice, etc.

'Machine gun' questioning

A style of questioning that bombards the respondent with numerous questions in quick succession.

Leading/loaded questions

Questions that suggest a particular answer or contain assumptions that may bias the response.