The sum total of all activities involved in getting goods and services from the original producer to the ultimate consumer.
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Purpose of marketing
To sell the output of production
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Market research
Finding or collecting data to help solve marketing problems
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Secondary data
Data that you can look up because it has been collected by others
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Statistics Canada
A great source of demographic data in specific areas of Canada.
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Primary data
Information that businesses gather that relates specifically to their problems
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Logistics
The management of the flow of goods and services both into and out of an organization
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What is the difference between selling directly to the public or through a retailer when it comes to price?
The price is less if you sell directly to the the public. Retailers need to make a profit so they take a markup on the price they pay for a product from a manufacturer or distributor
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What are the packaging issues that have to be considered when selling products outside of Canada ?
Package weights,package colors,legal requirements and language requirements
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What system do all industrialised nations use to measure weights and volumes
Metric
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How should weights be expressed when selling to the US?
Imperial weights and volumes
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What other two countries use Imperial weights and volumes
Myanmar and Liberia
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Are Canadian/British gallons the same size as US gallons
No Canada/British gallons are larger
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What does the colour white symbolize in Canada/china?
Purity in Canada, death in china
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What does the colour yellow symbolize in Canada/japan
Canada-cowardice,japan-courage
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What's a potential drawback of using environmentally unfriendly packaging?
Importing country may charge a fee on each package imported
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What would a potato chip manufacturer need to be converted about when selling to a Hindu country?
That the chips were not fried in beef fat because Hindus do not eat beef
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Vegetarian or vegan may not purchase what items?
Wool,leather and other product's that come from animals
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Why won't Sarah's onesies with hockey logos on them, sell well in London, england ?
Hockey is not popular in England
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In terms of “location of operations” a centralized strategy means what?
All manufacturing and marketing performed in one location.
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A decentralized operational strategy might mean what?
That you would set up a manufacturing plant in another location, hire sales force.
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What’s the easiest way to enter a foreign market?
E-Commerce
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B2C
Business to Consumer
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B2G
Business to Government
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B2B
Business to Business
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Which e-commerce transaction is the easiest?
B2B
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Can you think of any examples of businesses that just exist online?
Amazon, Instagram, Netflix, NordVPN
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If a company wants to manufacture in Canada but sell in another country. How should it enter the market?
Sales agent or sales agency.
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When a collection of manufacturers and distributers of similar products rent space, set up display booths and sell their products to registered buyers.
Trade Show
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What is the most expensive market entry strategy?
Building and staffing a branch plant
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3 Major advantages of owning a brand plant in a foreign market
Low Shipping Costs
Import Regulation nd Tariffs are not an Issue
Product modifications are easier
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A contract giving someone the right to use a paten or trademark is called a
Licensing Agreement
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A fee paid to the owner of a trademark or patent which usually amounts to a percentage of the sale of a licensed product is called a
Royalty
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3 Main licensing agreements
Manufacturing Agreement
Distribution Agreements
Franchising Agreements
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An agreement for the right to manufacture a product under license is called a
Manufacturing agreement
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When an importer or retailer agrees with the manufacturer of a product to have the right to distribute the product within a country this is
Distribution agreement
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An agreement between a business that permits an individual or other business to run a business using Business A’s name
Franchise agreement
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Business A is called
Franchisor
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Business B is called
Franchisee
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When you get a mortgage loan from a bank the bank is the lender and is called the
Mortgagee
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You, the borrower are called
Mortgager
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What is the most effective way to deal with competition, whether in a foreign or domestic market?
Acquisition: Buy the company that competes with your company then close the company down or use the firms resources and marketing to expand market
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What image does price skimming convey
That your product is innovative and exclusive
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Once early adopter have responded to skimming by buying your product, what might the company do?
Lower the prices
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Why is premium pricing different from price skimming
With premium pricing, the high price is sustained
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2/10 net 30 is an example of a cash discount and means what?
2 percent discount it goods are paid within to days, full amount owed if paid after (30 days)
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Selling “10 for the price of 8” is an example of a
Quantity or volume discount
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What to the price of a product being sold internationally?
Price increase
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What factors might decrease the price of a product made in a foreign country?
lower labour, transportation and manufacturing costs
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In general businesses entering a foreign product have to make sure that the price of their products is what?
Competitive
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Why are Oreos sold in a smaller package in China than they are in North America
Incomes are lower in China, consumers are not willing to spend money on a larger package and space is limited in money stores
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Markup
The additional percentage added to cost to determine price. This percentage is the profit
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Tend to have smaller markups
Products with a consistent demand such as groceries
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Tend to have Higher Markups
Products with inconsistent demand such as high-fashion clothing and jewellery
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Penetration Pricing
Entering a market at a lower price than the competition to influence customers to buy your product
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Price skimming
Entering a market at a high price during the introductory phase.
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Premium Pricing
Setting the price higher than the competition’s price to evoke an illusion of luxury and high quality.
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Discount pricing
Often used in a B2B situation where the producer wants to sell high volumes to a wholesaler or retailer
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Psychological Pricing
Choosing a particular price in the hope that it will sell the product e.g. setting a price at $199 instead of $200 because consumers tend to concentrate on the first number rather than the whole number
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3 Ways to Sell products internationally
Using existing ads, translating ads, and creating new ads
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A U.S company would be able to use the same ads in what country?
Canada
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What do you need to be concerned about when translating ads
Difficult to say same thing in another language
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The 2-C’s of international marketing
Consumer and Competition
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International target market
The characteristics of the consumers who will likely buy your products or services
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Ethnocentrism
A belief that your own culture values beliefs, represents the right way of doing things and other countries values aren’t important
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Market size
The population of the market you’re selling to
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Demographic Info
Statistical data of various characteristics of population
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Face
The ability to face others without embarrassment and have them think well of you
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Discretionary of Income
The money left over from your salary or wages after you’ve paid for essentials
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Spending patterns
Spending habits of a population
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Direct Competition
Firms that provide products or services that are almost identical to other products or services
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Indirect competition
Firms that provide products or services that are not identical to other products or services
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Competitive advantage
Make product cheaper than another company
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Economies of Sale
The theory of more products you make in a factory the cheaper the unit will be to make.
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Product diff
A difference in flavour quality colour or scent
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Brand Equity
The value of a product’s brand in a market or the number of consumers that can identify the brand.